Sheraton Norfolk Waterside Hotel

3.5 star property
Waterfront relaxation awaits at this Norfolk hotel where guests enjoy poolside lounging and dining with harbor views in a convenient downtown setting

Choose dates to view prices

The Sheraton Norfolk Waterside Hotel offers prime waterfront views in downtown Norfolk. Guests can dine at City Dock Restaurant with outdoor seating, swim in the outdoor pool, work out in the fitness center, and enjoy complimentary WiFi in their rooms.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is P8,215
P9,630 total
includes taxes & fees
Jul 5 - Jul 6

Room options

Available filters for rooms
Showing 25 of 25 rooms

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Harbor View

8.4 out of 10
Very good
(41 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, Harbor View

8.2 out of 10
Very good
(26 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Club Room, 1 Double Bed, Allergy Friendly (Pure)

  • Harbor view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Executive Suite, 1 Bedroom, Harbor View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Corner (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Suite, 1 Bedroom (Balcony)

  • Harbor view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Club Room, 1 Double Bed, Allergy Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi
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About the neighborhood

Located in Downtown Norfolk, a neighborhood in Norfolk, Sheraton Norfolk Waterside Hotel is near a metro station and on a river. Norfolk Premium Outlets and Chesapeake Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Norfolk Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. With kayaking, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Norfolk travel guide
Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District
    Waterside District
    3 min walk - 0.3 km
  • Town Point Park
    Town Point Park
    5 min walk - 0.4 km
  • USS Wisconsin BB-64
    USS Wisconsin BB-64
    9 min walk - 0.8 km
  • Nauticus National Maritime Center
    Nauticus National Maritime Center
    9 min walk - 0.8 km
  • Pillars of Norfolk Scope arena, Norfolk, Va., Shutterstock ID 483451687, Purchase Order: Wave 0 First Batch, Order Number: , Client/Licensee: Hotels.com / BEX, Other: Mixed Budget
    Norfolk Scope
    16 min walk - 1.4 km

Getting around

  • Civic Plaza Station
    7 min walk
  • Norfolk Station
    19 min walk
  • Norfolk Intl. Airport (ORF)
    16 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
    1 min walk
  • Neptune’s Fury Coffee
    3 min walk
  • PBR Norfolk
    5 min walk
  • Blue Moon Taphouse
    5 min walk
  • Subway
    6 min walk

About this property

Sheraton Norfolk Waterside Hotel

  • Hotel near Norfolk Scope
  • Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, Waterside Seafood Company, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
  • Other perks at this hotel include:
    • An outdoor pool
    • Full breakfast (surcharge), valet parking (surcharge), and train station pick-up service
    • Express check-out, express check-in, and luggage storage
    • Smoke-free premises, ATM/banking services, and free newspapers
    • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
  • Room features
  • All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/tub combinations and free toiletries
    • 26-inch flat-screen TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterside Seafood Company

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on Jul 5, 2026 start from P8,215, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University, and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Norfolk Waterside Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1005 reviews
Rating 8 - Good. 223 out of 1005 reviews
Rating 6 - Okay. 129 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Johnny E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice views!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. The staff was very friendly and helpful. The room was very clean too. We enjoyed the morning breakfast a lot. All the delicious food was fresh and hot. We definitely will stay at the Sheraton again on a return trip.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

clem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was fine as well as the staff and amenities. Could use some sprucing up, some places looked a bit worn
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful hotel! Staff at front desk were going out of their way to help us and make our stay memorable, especially Dania and Shakisha! Thank you!!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and room very comfortable.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kenny

Liked: Cleanliness, staff & service, amenities
Great place with a nice view. Tons of things to do in the surrou surrounding areas
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean spacious room. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, but had issues with the toilet flushing properly- loose chain. Breakfast in the restaurant was mediocre and overpriced. Dinner was very good, though. Personnel were outstanding, especially the servers.
Stayed 5 nights in May 2026
Verified

6/10 Okay

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Decent check in
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Iyasha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean, good amenities, and walking distance to restaurants and bars.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay room and nice big and comfortable… next time I will vlog the hotel for social media
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , front desk staff was very nice and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
All around five star everything was great- Staff was wonderful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful, breakfast was delicious , the room was quite and clean and the gym was well equipped and maintained
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very clean and organized Suite. The staff was professional and accommodating from the check in to the check out. The room was Outstanding with a harbor 180 view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. We were able to check in early as well as get a late checkout time, and everyone seemed genuinely interested in making sure we had a great stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

stogie

The Staff were phenomenal, helped and courteous. Especially the front desk, and maids
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Trinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erwin

It looks like parts of the building are being upgraded which is a good sign. The staff was courteous and helpful and having a restaurant on site was especially good. The downside was having the water turned off overnight and morning was not very pleasant.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean with a great view
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness
Staff very friendly and accommodating. Friendly towards my dog. Hotel very clean
Verified

8/10 Good

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in on 3.20.2026 that Saturday am around 631am we were woken out of our sleep due to a malfunction with the air system and I called front desk and they handled the situation immediately and moved us to a another room and offered us free breakfast and access to the 10th floor for food and beverages. I was pleased to see how quickly the situation was handled.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities
Great place and great location. Lots of places to walk to including the Nauticus Maritime Museum. Highly recommend their Winterfest activities.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Yameogo

Liked: Cleanliness
Staff was courteous room.was fair
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lourdes Sibal

Liked: Cleanliness, amenities, property conditions & facilities
staff was great. our room view was awesome
Stayed 1 night in Dec 2025