Hotels near SM City Naga

"Staff is 5-star…total 1st class group of people. If I owned a hotel I would take this crew and hire them away from you! They are the best."

"Staff was amazing!"

"The customer service representatives are very professional and courteous. "

"The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly. I wished there were more choices of restaurants around the property. "

"This is a very affordable hotel. The rooms are nice and clean. The staff is very helpful. Even though their system didn't have my reservation from Expedia they worked with me and found the reservation after a while. The first room I stayed in had a wonderful hot shower. The second room the hot water was very hard to get to work and would cut off randomly. The AC in the first room worked wonderfully but the second room the AC unit was old and tired. It did cool down the room eventually but it really needs to be retired and replaced. The shower area and bathroom was absolutely wonderful. However the second room the shower divider leaked and I would always have a pool of water on the floor of the main bathroom area after a shower. One tip I can give. The big rain shower heads are nice however they clog with hard water and minerals. You really need to clean these for them to function correctly. Both the first room and the second room had shower heads that didn't function correctly due to some of the holes being clogged. The free breakfast was a bit disappointing but it was free and it was food. I really wish they would give you a bigger cup of coffee. The free airport shuttle is awesome. This makes the hotel worth it if nothing else. Also this hotel's location makes it well worth it. You are within walking distance of the 2 malls. Lots of street vendors and tricycles are always waiting to take you to further destinations at a good rate."

"friendly staff, justo the TV reception is terrible and the comms from the hotel is not very clear, when I went out they asked me to leave my card key but no mention on the booking although I refused and they let me keep it but I think it should be clear on the booking, i rented the room therefore I'm entitled to keep my key for my entire stay otherwise staff are friendly"

"Was very happy with all aspects of Nagaland Hotel. Courteous helpful staff, Enjoyed our daily breakfast at the inhouse cafe, Will definately stay there again.. "

"Helpful, friendly staff including the driver who pickup n deliver us to airport. Excellent Security and good restaurant. Highly recommended n i will book in again for my next trip to naga. "

"safe place"