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Villa Del Rey Hotel

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Villa | Desk, iron/ironing board, free WiFi, bed sheets
Villa | Terrace/patio
Villa | Terrace/patio
Cabin (Small) | Desk, iron/ironing board, free WiFi, bed sheets
Dwell | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Villa Del Rey Hotel

Villa Del Rey Hotel

3.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
Capitol Complex, Pili, 4418

Explore the area

  • Popular LocationLago Del Ray8 min drive
  • AirportNaga (WNP)15 min drive
  • Popular LocationVista Mall16 min drive
  • Popular LocationBicol Medical Center24 min drive

Room options

About this area

Pili

Villa Del Rey Hotel is located in Pili. Lago Del Ray and Naga Ecological Park are local attractions and those in the mood for shopping can visit Vista Mall and Robinsons Place Naga.

What's nearby

  • Lago Del Ray - 8 min drive
  • Vista Mall - 16 min drive
  • Bicol Medical Center - 24 min drive
  • Robinsons Place Naga - 25 min drive
  • Basilica of the Nuestra Senora de Penafrancia - 29 min drive

Getting around

  • Naga (WNP) - 21 min drive

About this property

Villa Del Rey Hotel

3-star hotel
Take advantage of a free roundtrip airport shuttle, a garden, and dry cleaning/laundry services at Villa Del Rey Hotel. Treat yourself to a Swedish massage or other spa services. The onsite local and international cuisine restaurant, CWC Clubhouse, features light fare. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a 24-hour front desk
  • Free newspapers, concierge services, and meeting rooms
Room features
All 141 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Cable channels, daily housekeeping, and desks

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip airport shuttle from 10:30 AM - 7 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 5 AM–6 AM: PHP 150-300 per person
  • 1 restaurant
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • CWC Clubhouse

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower

Entertainment

  • Cable channels

More

  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Naga Airport only.

Renovations and closures

The property is closed between October 12 and November 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between PHP 150 and PHP 300 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 9 PM

Property is also known as

Villa Rey Hotel Pili
Villa Rey Hotel
Villa Rey Pili
Villa Del Rey Hotel Pili
Villa Del Rey Hotel Hotel
Villa Del Rey Hotel Hotel Pili

Frequently asked questions

Does Villa Del Rey Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM–9 PM.

Is Villa Del Rey Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa Del Rey Hotel?

Self parking is free at this property.

What time is check-in at Villa Del Rey Hotel?

Check-in begins at 2 PM.

What time is check-out at Villa Del Rey Hotel?

Check-out is at noon.

Does Villa Del Rey Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:30 AM–7 PM on request.

Where is Villa Del Rey Hotel located?

Situated in Pili, this hotel is within 6 mi (10 km) of Lago Del Ray, Vista Mall, and Bicol Medical Center. Robinsons Place Naga and SM City Naga are also within 9 mi (15 km).

Can I cancel my reservation for free at Villa Del Rey Hotel and receive a full refund?

Yes, Villa Del Rey Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Villa Del Rey Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.4

Good

Rating 10 - Excellent. 3 out of 15 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 6 out of 15 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 4 out of 15 reviews" "
" "6 - Okay 27%
Rating 4 - Poor. 2 out of 15 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 0 out of 15 reviews" "
" "2 - Terrible 0%

7.3/10

Cleanliness

7.3/10

Staff & service

6.7/10

Amenities

6.9/10

Property conditions & facilities

4/10 Poor

Peng Cheau Patrick
Business traveler
Disliked: Staff & service, property conditions & facilities
Not highly recommand.
Stay in this hotel if you want to live in a isolated place where quite, NO TELEVISION, NO TELEPHONE, NO FRIDGE, NO WATER, NO FOOD, Wifi v.poor signal. This is the first hotel that I ever stay in so many countries which no complimentary AND no convenient store nearby. The resort is huge where you need to take a shuttle bus to room, restaurent for breakfast. Only three choice of breakfast when book from Hotel.com. This is a State owned hotel so do not expect much. Very unpresent stay :(
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great exp!
It was a great experience! They even provide you a free shuttle service inside the complex. I would probably go back and will try other rooms. Overall it was excellent!
Stayed 1 night in Oct 2019

8/10 Good

Kwin_j, Cam sur
Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
My privacy is important to me. That’s what I like about Villa del Rey hotel.
Stayed 1 night in Aug 2019

6/10 Okay

Ice, Calabanga
Traveled with family
Disliked: Cleanliness, staff & service
Activities:) What I didn't like. Comfort room is dirty. There are green algae at the shower room. Even the room is not so clean. You just pay for the accommodation. Dofferent payment for the activities provided in CWC. No breakfast included. Needs improvement on the service, especially cleanliness. I hope the management will look into the cleanliness and what is inclusive of the accommodation.
Stayed 1 night in May 2019

6/10 Okay

Angel
Liked: Cleanliness
It was difficult to adjust/upgrade my room
I almost loved it but surprisingly getting a bathroom in your room was optional. We tried their paid amenities which was cool but unfortunately had to suffer with public shared restroom. I tried to upgrade but this place was too difficult to contact by hotels.com and they don't want to upgrade us with our initial booking from the site. They prefer to forfeit my booking and book with them in person for a better room. Just totally outdated with technology and logic. I had to divide my family to the nearest hotel Elizabeth with better affordable rooms with on suite bathroom. They never mention that it's totally no bathroom in their cabana's. They will just mention partial bathroom I thought half a bathroom without a tub or shower but it was way worse. Nothing at all. You have to go out and look for one. Sucks big time for people visiting from other countries. Just unacceptable.
Stayed 2 nights in Apr 2019

4/10 Poor

Logan
Disliked: Staff & service, room comfort
Nganga..
I booked for a twin bed but they give me a queen bed and with out a toothbrush. The towels are torned and iver used. Grrr
Stayed 1 night in Mar 2019

10/10 Excellent

Ruben
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more extra fee.
What I dont like is i need to pay extra for the pool access. Pool access is standard even in 5 stars hotel. And no buffet option for breakfast. Breakfast options are limited with 4 meals only. Should have served buffet.
Stayed 1 night in Mar 2019

8/10 Good

Franco
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i think they need to change bulbs especially in COMFORT ROOM AREA. and should install bidet in CR. but to sum up our stay, it was GOOD. room was not so big but so clean and i really like the designs of their villas. 😊
Stayed 1 night in Feb 2019

10/10 Excellent

Madonna
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sooo much fun😊👍
Everything was great! From staff, food, accomodation, safety, i love the kuya that gives beginning lesson on wake boarding he is awesome and really funny! This is a place to come back to!
Stayed 1 night in Feb 2019