Luxury Hotels in Zihuatanejo, Guerrero

"My travel experience with hotel, Irma began after reserving a room, four months in advance. My credit card was billed immediately for the full amount. Shocked. Upon arrival, we were informed that the manager had removed all the refrigerators from the hotel rooms and that it was against hotel policy to consume any food or drink that was not purchased on the hotel property. Our ocean view room did not have any dresser drawers so we lived out of our suitcases on the floor most of our trip. The hallway outside my room door was a daily garbage collection site. My wife and I ate at the restaurant several times, but found the food generally dry and lacking taste. The pools are incredible. The list of rules that this hotel has is excessive . The manager does not appear interested in engaging her guests in conversation We will never stay at this hotel again nor recommended to anyone else."

"Clean room, gorgeous sunset views, lovely sandy beach with access to snorkling- alot of stairs so not for the faint of heart. "

"Some of the stuff where fantastic the rooms were great"

"Food and drinks were over priced. The quality of the food did not support the high cost. No music or entertainment to bring people to the pool area. It’s not as much a resort but a glorified hotel room. Ver low key and boring. Won’t be back. "

"The room and resort were immaculate. the staff fantastic, and the food was the best in this resort. Will keep repeating every year!"