Check COVID-19 restrictions.

Find out moreOpens in a new window

Hyatt Regency Hengqin

Photo gallery for Hyatt Regency Hengqin

Featured Image
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hyatt Regency Hengqin

Hyatt Regency Hengqin

0

4.7/5 Exceptional

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1295 Qi se cai hong Road, NOVOTOWN, Hengqin, Zhuhai, Guangdong, 519031

Explore the area

  • Popular LocationNew Yuan Ming Palace4 min drive
  • Popular LocationPortas do Cerco8 min drive
  • Popular LocationLuis de Camoes Garden and Grotto9 min drive
  • AirportZhuhai (ZUH-Sanzao Intl.)31 min drive

Choose dates to view prices

About this area

Zhuhai

Located in Zhuhai, Hyatt Regency Hengqin is near theme parks. A-Ma Temple and Macau Tower are notable landmarks, and some of the area's popular attractions include Macau Fisherman's Wharf and Lionsgate Entertainment World. Check out an event or a game at Macau East Asian Games Dome, and consider making time for Hengqin National Geographic Explorer Center, a top attraction not to be missed.

What's nearby

  • New Yuan Ming Palace - 4 min drive
  • Portas do Cerco - 8 min drive
  • St. Anthony's Church - 9 min drive
  • Luis de Camoes Garden and Grotto - 9 min drive
  • Na Tcha Temple - 10 min drive

Getting around

  • Zhuhai (ZUH-Sanzao Intl.) - 31 min drive

About this property

Hyatt Regency Hengqin

Zhuhai hotel in Xiangzhou District with 6 restaurants and seasonal outdoor pool
6 restaurants, an indoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a seasonal outdoor pool, and concierge services. All rooms are soundproofed and offer minibars and free bottled water. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches like bathrobes and slippers.
Hyatt Regency Hengqin offers 493 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 65-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
An indoor pool and a seasonal outdoor pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 196 per person
  • 6 restaurants and 1 coffee shop/café
  • 1 bar/lounge

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Lockers available

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
The check-in location differs from the property location; to check in, go to 行政楼层
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from August 10 2021 to December 31 2021 (dates subject to change):
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 6 out of 9 reviews
5 - Excellent 67%
Rating 4 - Good. 3 out of 9 reviews
4 - Good 33%
Rating 3 - Okay. 0 out of 9 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 9 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 9 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.6/5

Staff & service

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, can stay for 2~3 days to enjoy the 星樂門connected to the Hotel, beside the hotel facilities is well enough to provide a comfortable stay,
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware, kids friendly, great spa.
The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained. My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her. The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming. The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing. In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.
Stayed 3 nights in Feb 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , excellent service
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020