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Four Seasons Hotel Shenzhen

5.0 star property
Guests relax by the garden or treat themselves to a massage, then head out to explore the retail paradise of nearby Coco Park Shopping Center

Choose dates to view prices

Four Seasons Hotel Shenzhen in Futian offers a peaceful retreat with indoor/outdoor pools. Enjoy international cuisine at two restaurants or unwind in the sauna and steam room. Free in-room WiFi and dry cleaning services. The staff consistently earns high marks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P13,070
P15,239 total
includes taxes & fees
Jun 3 - Jun 4

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 17 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 255 for adults and CNY 127.5 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from April 28 to November 16
Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Four Seasons Hotel Shenzhen have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:30 AM–10:30 PM. One of the pools is closed seasonally each year from November 17 to April 30.

How much does it cost to stay at Four Seasons Hotel Shenzhen?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Shenzhen on Jun 3, 2026 start from P13,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Seasons Hotel Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Seasons Hotel Shenzhen?

Check-out is at noon.

Does Four Seasons Hotel Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 800 per vehicle applies.

Where is Four Seasons Hotel Shenzhen located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center, Shenzhen Civic Center, and Shenzhen Convention and Exhibition Center. Shenzhen Lianhuashan Park and Shenzhen Concert Hall are also within 1 mi (2 km). Futian Station and Shopping Park Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 422 out of 582 reviews
Rating 8 - Good. 114 out of 582 reviews
Rating 6 - Okay. 31 out of 582 reviews
Rating 4 - Poor. 7 out of 582 reviews
Rating 2 - Terrible. 8 out of 582 reviews

Reviews

Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel. Property slightly dated.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yu Whei

The best Four Season I have ever stayed. Good food, room, and services!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Touko

Liked: Cleanliness, staff & service, amenities
An excellent establishment with world-class service.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aihleen

Liked: Cleanliness, staff & service, amenities
We had an excellent stay at the hotel. The staff were extremely helpful, friendly and accommodating making us feel welcome. The room was spotless, confortable and well -maintained. The service was outstanding and every request was handled promptly and professionally. The breakfast buffet was also nice and delicious with a great variety and quality. Overall, it was a wonderful experience and we would definitely stay here again and highly recommend it to others.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly, room keepers does great job also.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, the room was very clean.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Christian Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great club lounge, great service, super friendly staff, nice pool, very clean
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Yee Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and excellent staff!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Tammy Fai Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, fast check in
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Foong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very nice property with excellent service by staff to match. Was upgraded to a huge room with state of the art bathroom. Very much a Four Seasons property but at great value.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lok Wan Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay!

Very Nice Environment! Clean and Tidy!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aviad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best business hotel in Shenzhen

Excellent hotel Great attentive staff Wonderful facilities Highly recommended!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Iming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 5-star hotel with friendly and helpful staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Aviad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb business hotel

Wonderful hotel. Superb rooms and facilities. Persian and Quentin’ attentive service Great location
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times over the years. Nice people, nice hotel
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Wan Ki Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very big and comfortable
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Martin manwah

Prime location just a block away from Cocopark mall where has plenty of good restaurants
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property four seasons service, we went in the winter so the outdoor pool was closed and sauna was also closed for maintance, beds were very comfy and amazing bathroom lots of space great suite. great location we walked everywhere, tons of malls near by and coco park mall with restaurants near by.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury property in the Futian (downtown area). There is a mall 5 mins walk away with lots of dining options. So many bars and restaurants to choose from. The service is the Club floor was very good.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was fun birthday staycation to celebrate my daughter’s birthday. Little surprises prepared by duty manager Alison was lovely and made my daughter feel very special. Overall service at Four Seasons is top notch! But on a negative side note, Melody from the 6th floor breakfast buffet was a bit curt and rude when she thought I didn’t understand Chinese said “搬桌子，这么麻烦！” right in my face when Bill (restaurant manager who was excellent!) suggested to move some tables so we can sit closer to the breakfast buffet as requested by me.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleny stay

Ms. M Ge at Reception is excellent and friendly, she gave us early check in and room upgrade. Though the room is on low floor and without view, it is very spacious and comfortable. Thank you.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent conditions. Gym equipment should be upgraded to better brands.
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the carpet and soft a bit old. Staffs here r very nice and helpful.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

KO, Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, a group of 5, booked 2 Club Grand Rooms but got upgraded to 2 Suites on Christmas Day, overnight stay. Initially delighted for the upgrades, only later excited to be in the spacious room with 2 toilets and a BIG bath (must experience). The services on the Club Floor was the best in all branded hotel names. For breakfast, I would go to the 6th floor where your needs would be catered for. ENJOY!
Stayed 1 night in Dec 2024