"The most amazing stay on the slopes !! Everything was perfect - baby amenities :), room, food, view, skiing !! We will be back for sure. ありがとうございまし!⛄️"
"The hotel staff worked diligently with Expedia to help process a one-night refund for me due to the severe weather conditions.
I truly appreciate the effort and coordination required to resolve this. Thank you for your excellent service.
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"Thoroughly enjoyed my stay here for 2 nights. The benefit of being able to wear just socks and walk throughout the hotel is amazing. Being able to use a private onsen on the first floor and in your room is very nice.
While food is good, I wouldn't call it great. It's multi-course but always has a hotpot round and you can order extra dishes if you are hungry. If you stay for 2 nights, you can choose your next night's main dish but it's also hotpot style main. Wouldn't recommend staying for food but everything else is fantastic and worthy of 2 nights stay."
"The staff and amenities were awesome. I booked it mainly for the onsen and it did not disappoint. They also had free washers for laundry. You had to pay to dry the clothes but 20 minutes for ¥100 was very affordable. I would definitely stay here again. "