Xcalacoop Hotels

"Brand New Property! Beautiful and upscale! Top wonderful service! Service was wonderful, very close to the New ChicheniTza entrance and to the museum! "

"The property is nice. Nice lounge chairs at the pool. Staff is helpful. Good restaurant. No fridge or coffee maker in the room. Note; Expedia is lying about the location of this property. It is Not walking distance from town or from the Ruins or cenotes. They are all over 5 km away. You must take a cab. I informed Expedia of this, but they continue to falsely advertise the location of this property. "

"Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town."

"Beautiful spa like restful hotel - colonial style and one we’ve already stayed at and will come again. Gorgeous food too "

"Very clean, staff was attentive and helpful, nice pool "

"No hot tub"

"This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá."

"Superb host. Outstanding breakfast."

"Elegant and serene Mayan-inspired home featuring a beautiful garden. We enjoyed the peaceful atmosphere and hospitality from a highly communicative owner."