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HOTEL PUERTA CHICHEN

3.0 star property
Hotel in Tinum with a full-service spa and a steam room

Choose dates to view prices

Photo gallery for HOTEL PUERTA CHICHEN

Exterior
Ecotours
Premium bedding, laptop workspace, soundproofing, iron/ironing board
Restaurant
Terrace/patio
Hotel Puerta Chichen offers a peaceful escape in a national park. Enjoy spa treatments, an outdoor pool, and a full breakfast. The bar serves evening cocktails, and the attentive staff consistently earns praise from guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is P4,069
P4,924 total
includes taxes & fees
Oct 2 - Oct 3

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, City View

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Room, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Daily housekeeping
Iron/ironing board
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Pool View

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Pool View

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Tinum, HOTEL PUERTA CHICHEN is in a national park. Ball Courts and Pre-Hispanic City of Chichen-Itza are local landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil.
Visit our Pisté travel guideOpens in a new window
Map
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan, 97757

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 17 min walk - 1.5 km
  • El Caracol - 5 min drive - 5.3 km
  • Pyramid of Kukulkan - 6 min drive - 2.2 km
  • Court of the Thousand Columns - 6 min drive - 2.2 km
  • Cenote Ik kil - 6 min drive - 6.8 km

Getting around

  • Mérida International Airport (MID) - 99 min drive

Restaurants

  • ‪Taco Maya - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪sac be h - ‬19 min walk
  • ‪Pueblo Maya - ‬1 min walk
  • ‪La Palapa - ‬11 min walk

About this property

HOTEL PUERTA CHICHEN

Hotel in a national park
At HOTEL PUERTA CHICHEN, you can look forward to a free daily manager's reception, a garden, and a bar. Treat yourself to a massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a steam room and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), tour/ticket assistance, and smoke-free premises
  • 1 meeting room, coffee/tea in the lobby, and a banquet hall
  • A 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at HOTEL PUERTA CHICHEN include perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like air conditioning and sound-insulated walls.
Extra amenities include:
  • 39-inch flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Similar properties

Lobby

Hotel Chichen Itza

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 773 reviews
Hotel Chichen Itza

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 10 for adults and MXN 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 10 for adults and MXN 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

HOTEL PUERTA CHICHEN Hotel
HOTEL PUERTA CHICHEN Tinum
HOTEL PUERTA CHICHEN Hotel Tinum

Frequently asked questions

Does HOTEL PUERTA CHICHEN have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at HOTEL PUERTA CHICHEN?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at HOTEL PUERTA CHICHEN on Oct 2, 2025 start from P 4,069.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL PUERTA CHICHEN pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL PUERTA CHICHEN?

There is free parking nearby.

What time is check-in at HOTEL PUERTA CHICHEN?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL PUERTA CHICHEN?

Check-out is at noon.

Where is HOTEL PUERTA CHICHEN located?

Situated in a national park, this spa hotel is within 1 mi (2 km) of Ball Courts, Pre-Hispanic City of Chichen-Itza, and Pyramid of Kukulkan. Court of the Thousand Columns and Red House (El Chichanchob) are also within 2 mi (3 km).

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HOTEL PUERTA CHICHEN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y buen servicio de restaurante.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Friendly staff and great tourists guide guy
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy tranquilo para descansar, el personal fue muy amable
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones cómodas, personal muy atento, está muy cerca del sitio arqueológico de Chichen Itza.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diego Enrique

Liked: Staff & service, amenities, property conditions & facilities
Muy cercano el hotel a Chichén Itzá
Stayed 1 night in Nov 2024

6/10 Okay

gaia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poco curata come tutto il paese
Stayed 1 night in Apr 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel segun precio
Stayed 1 night in Jul 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for one night before heading early in the morning to Chichen Itzá.
Stayed 1 night in Aug 2024

8/10 Good

perle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Cela s’est bien passé Le personnel est très gentil Les photos sont fidèles à la réalité Localisation idéal pour la visite de chichen itza à 5min à peine
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal de recepción. En el restaurante quiza capacitarlos mas pero suoer amables.
Stayed 1 night in Jan 2025

8/10 Good

Arleth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para una noche después de estar todo el día en Chichén Itzá, limpia, cómoda y el buffet a buen precio y rico. Solo falta el internet en las habitaciones que no llega muy bien. Nosotros llegamos caminando a la zona arqueológica sin problemas. Lo recomiendo ampliamente .
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Hotel

The buffet restaurant service was very clean, the variety of Yucatecan food was excellent. The room was clean and ventilated and they always provided the information correctly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé, tres bel extérieur Propre
Stayed 1 night in Aug 2024

10/10 Excellent

ELENA

Encantador
Stayed 2 nights in Dec 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had really good night sleep at this hotel that got us ready for the pyramids the next day. Pretty good hotel it exceeded our expectations.
Stayed 1 night in Jul 2023

10/10 Excellent

John p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here.

Perfect place. Good advise on going to Chichen itzá. Nice all around. Good food.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth Guadalupe Renteria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está hermoso! Las habitaciones limpias y muy cómodas y el staff bastante amable! La alberca de súper buen tamaño se puede nadar muy agusto. Y la comida del restaurante muy rica! Lo recomiendo ampliamente
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Varm anbefaling

Super fint hotel, hvor vi boede en enkelt nat. Vi kunne have boet der flere nætter. Der ligger super godt i forhold til Chichen Itza. God service- dejlig pool. Kæmpe anbefaling.
Stayed 1 night in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay within walking distance to Chichen Itza ruins. Decent restaurant. Clean pool. Quiet.
Stayed 3 nights in Feb 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service

Hotel familiar con excelente servicio

El personal es sumamente atento y amable. Muy serviciales y agradables al dar recomendaciones e información. El hotel en general, necesita de una remodelación. Sin embargo todo estuvo muy limpio y para dos noches estuvo muy bien.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My buen y muy amable
Stayed 1 night in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. We booked a guide to Chichen Itza which was excellent. Breakfast at the hotel was not included in the price but was excellent. My children enjoyed the pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Monalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The employees were very helpful and courteous.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful huge pool in a beautiful huge garden. 20 minutes walk to Chichen Itza. Staff were great, room spacious and comfortable. WiFi only in lobby and restaurant, restaurant was buffet only but very good.
Stayed 2 nights in Feb 2024

4/10 Poor

Andrés ernesto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Colchones muy incómodos y almohadas mal olientes
Stayed 1 night in Jul 2024