Willoughby Hotels

"Decent hotel, we found the hotel bed really uncomfortable, bad night sleep now suffering the consequences of a bad back."

"Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult."

"Good for the price "

"Loved this stop. Great central location. Staff were friendly and helpful. Room was very clean, quiet, and comfortable. "

"Very nice hotel well maintained with good secure parking. Food is a bit pricey but probably in line with the quality of the hotel."

"A class Hotel , we make it a point when travelling to the midlands always stay here , never would go wrong. Highly recommended "

"Staff were amazing. This hotel was clean & tidy. Food was delicious. Breakfast arrangements were made early for us as had a competition to attend. "

"The staff are lovely and the rooms are clean and well-equipped."

"We had a fantastic time, should have taking our own Coffee and breakfast but we didn’t, but would definitely next time. "