Willingham by Stow Hotels

"Wonderful quality and standards"

"Easy to park and comfortable. Battled to get hot water in the shower."

"Room was not clean, asked to be moved to another room, this one was not that much better and no real apology. Foot order for dinner was wrong and during my meal I was asked to move table to accommodate a larger party that wanted to eat, not ideal when all other diners are looking at you. I’ve stayed here several times before but this visit was very poor."

"Clean room"

"Car park is quite a distance away. Then reception isn’t with the hotel, I was distracted and tired and missed the reception as I saw the hotel first, headed to that, couldn’t get in and then asked in the bar Reyes Pinter me back to the hotel entrance, it wasn’t u til some other guests arrived that they Pinter out the reception back towards the car park. Annoying when it’s raining as they are not next to each other. This needs to be made clearer. Room was ok, a little more than a travelodge if I’m honest.room was actually cold, with solid floors and was woken up by people walking around in the room above. Who needs to be walking around from 2-5am!!! Breakfast was ok, told to sit anywhere, yet the tables weren’t made up, no cutlery or condiments, all other tables had dirty plates and hadn’t been wiped clean. Would I stay there again? Maybe if little or nothing else was available, I go somewhere else if in the area. "

"We had an accessible room which was clean and serviced every day. Bathroom was clean, but my partner noticed a slight leak to the toilet and that the sink unit was a bit loose from the wall. This he reported on checkout as both were minor issues for our stay. Breakfast selection was quite good but I didn’t like the dispenser for the jam marmalade and honey. As it could get messy and selection was limited. The cereal selection area also got messy due to the design of the bowls meant people were spilling over the side when getting their selection. Mugs were really not wide enough to catch the variations of the coffee machine. On two occasions I had to try again as the cappuccino mixture missed and went down the side of the mug. The main problem is that the accessible room had a small queen bed and this was not quite adequate. I think in an accessible room where the partner has to use a bathroom not suitable for them they should be able to get some comfort in the sleeping area and a king size bed would be more appropriate. Parking was excellent if a little expensive for a blue badge holder. "

"Perfect for good gateway in a nice area. Rooms with clean and spacious staff were dice food was great"

"Great location behind the cathedral.The room and bathroom were clean and quiet. Staff were very friendly and helpful. Breakfast choice was great and even though it was buffet/help yourself the quality of the food was good. The room itself was a bit shabby around the edges. There were stains on the carpet and the furniture was scratched and outdated. Whilst the bathroom looked like it had recently been retiled the taps and shower head were covered in what I guess was limescale.The remote control for the television was filthy. The building itself was very 1960's and I found it a bit strange that reception was round the side in the basement. Overall OK for a 2 night stay. I chose this hotel as I needed to be near the hospital as visiting a sick relative."

"Room could do with some attention to detail when being cleaned, nice large size room and very comfortable beds, staff did come to the room ask 21:15 and asked to enter, not entirely sure why? Breakfast was delicious lots to choose from, would have been nice if we was told we could order eggs to our liking unfortunately we weren’t, bar and bar food was rather expensive and not worth the price paid "