Pet friendly Hotels in Westmont, Chicago

"Staff was amazing! "

"- Mandatory “Urban Experience Fee” of $30 + tax per night was not disclosed prior to booking - Room was not cleaned (for a day) despite no DND sign and leaving in the morning - Room service knocked loudly at 8:30am (another day) and woke us up - Hotel ran out of bottled water - Window’s screw came out when opening window. Very old frame Overall, an initially delightful stay that ultimately disappointed. Would not come back"

"Pros: AMAZING staff!!! Beautiful lobby and rooms Super clean rooms The view of the river is a showstopper (request a river view room) Restaurant downstairs is fantastic No cons! "

"Great"

"Great viewa"

"Nice place "

"We had a nice view of Lake Michigan and Navy Pier. However, our check in was at 4 PM and we did not get into our room until 6 PM. We arrived shortly before 5 PM to check in. We waited in line for 20 minutes just to check in. When we finally got to the desk, we were informed that our room was not ready. There were 10 people ahead of us who also did not have a room and they could not tell us a time as to when our room would be ready. We waited in the lobby for probably 30 minutes, which was not terrible considering they couldn’t give us a timeframe. The concierge was rude about the situation and not accommodating. The least they could have done was comped us for the time we waited. Very busy hotel. Lobby always full of people. Our room was fine, average. "

"All the staff we encountered were very friendly and most helpful. The pillows were really comfortable. Had to wait a while for the water in the shower to get warm, and the high pressure coming through the small shower head holes hurt your skin when it hit you. Other than that, good stay. "

"Old, dirty carpet. Fine bed. Clean sheets nothing special."