Pet friendly Hotels in West Texas, Texas

"Excellent staff"

"I had high expectations for this hotel as it was recommended by my step daughter. However when we checked in it was similar to going up to the counter of en Seven eleven store. Also I found out they have no one to help with the luggage und I had to get the cart, load it up, then take it up to my room. The television clicker had low batteries so I had to get up out of bed to get close to the television to change en channel. After 5 hours of driving it was just disappointing. When traveling I always bring en night light to place in the bathroom. It was then I found the receptical did not work. In the early hours ran out of toliet paper und no extra roll was in the room. So had to phone to have someone bring me up en roll. In the morning it was then I was informed the breakfast restaurant was closed for renovations. Nothing showed that on their website. So had to go across the street for en en cup of coffee! It was extremely disappointing stay at such en historical hotel."

"Our stay at the Drury Plaza Hotel at the San Antonio Riverwalk was great. The hospitality was fantastic, the evening kickbacks and breakfast were great amenities, and our room was clean. We couldn’t ask for more out of a hotel. We will be returning to a Drury property in the future. "

"Clean room Just wrong room "

"It was good! Just waited like 20 minutes for the elevator to get to the lobby with our luggage to check out. One elevator wasn’t working."

"Amazing "

"Great location, excellent staff and everything was very clean! Direct riverwalk access. Balconies are a great addition to the experience. Will definitely stay here again. "

"Room was dirty, bathroom had used soap in shower, food trash left in window, and random trash on floor in room. Bathroom only had 1/4 roll of toilet paper and when we ran out they took forever to bring more. Coffee bar staff was unorganized and unprofessional. Ordered ahead from room just to wait 30 mins at counter then to be told they were out. Manager was rude when requesting refund. "

"The breakfast was fresh, but the menu never changed. When we arrived, the water wasn't working in the whole hotel, and we weren't told that until AFTER we paid for the room. That was the case with some other guests as well. The rooms were cleaned only upon request. The drainage in the shower was AWFUL. The parking garage didn't feel safe as there were no barrier gates or doors to keep walkers from the street coming in and stealing and possibly mugging some folks. The hotel staff didn't seem confident or comfortable talking to guests and answering simple questions about the hotel and the surrounding area. "