West Syracuse hotel rooms a the Best Western

"Neat"

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "

"We booked rooms with 2 beds per room. Hotel did not have these rooms available. They assigned us rooms with 1 bed per room."

"We stayed in room"

"My first room had a sofa bed with no mattress. It wasn’t even a sofa bed and that’s what I paid for second room had a sofa bed, but the mattress had like 10 holes in the mattress and it was dirty unsanitary. Also, they mislead you with telling you when you get there that they don’t clean your room for two days and then when you ask again, they say the clerk said four days when they clean your room very terrible experience. I would never go there again. "

"Breakfast was good. Staff personable. Clean, spacious room."

"Old and smell has not been renovated for a long time the picture do not look the same rugs were dirty. door had holes. There was ants all over the room. Hotel is not in good condition."

"I was refused service and never stayed at this establishment. The staff is extremely rude and not accommodating at all."

"4 stars"