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"PU"

"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break. This is a never been renovated Sofitel. Do not Stay here. Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "

"Air con was ridiculously on a timer. Rang reception BOILING hot at 11.30pm and was told "it's on a timer, there's nothing we can do". So the aircon (despite having cooled the room down to 18degrees as we set it to, to be able to sleep) automatically sets back to heat the room up to 22 degrees, not matter what aircon temperature you set it to. Unsleepable."

"Breakfast was good and freshly made. "

"Pre flight stay in hotel close to T5, hotel a bit dated but price is still good and reflects age of property. Nice bar and restaurant with good selection of food. Definitely stay again"

"Great hotel to stay at if you have a. Early flight out of Terminal 2. "

"Only here for one night, but would stay here again. "

"Breakfast didn't start until after we needed to leave. As we had paid for breakfast they kindly put something together for us to take to the airport."

"Convenient location clean room"