West Coast Vacation Rentals

"This hotel was ok. First impressions were disappointing - I am not a high end luxury type but the hotel looked shabby and basic. A few suggestions for improvement... On arrival I asked about the swimming pool and was told that was extra. I said that I had known the spa was extra but that it had not been clear that the pool was in the spa. Looking back at their info now it does say that clearly but I am not convinced it was like that when I booked or I would not have booked as pool was a priority for me. Equally, listing kettle and coffee making to me suggests two different things so I expected - as in most superior rooms these day - to have a basic coffee maker. Instead there were two sachets of nescafe instant. The safe also did not work so had to get a maitenance person to fix and he also had to fix the door lock. Not the greatest start but also not the end of the world. Overall the hotel was very adequate and basics all fine. The room was clean, the bed comfortable, nice shower, suprisingly quiet given it was on a busy main streeet. Food was pleasant - nothing exciting but perfectly tasty. Only small point, no dessert at dinner. Does not need to be a high end gateau - a piece of fruit or small yoghurt would have been nice. Most positive were the staff who were mostly extremely nice, friendly and helpful. Overall - good basic hotel for a functional stay - less so for more of a relax and unwind experience. "

"The hotel was clean, spacious and welcoming. The breakfast was excellent, with lots of choice, the room was lovely, well equipped and very comfortable. The spa was really good however, as a guest I think access should be free. We were surprised we had to pay an entrance fee, and only allowed two hours to visit. "

"Very clean and lovely breakfast buffet. Friendly staff and great relax facilities."

"The hotel is in the middle of a massive building site. A bit far from anything even a coffee house. Room is gorgeous but doesn’t have a much needed table. Had to unpack onto the floor. Don’t think we’d stay there again."

"Close to train. Great breakfast. "

"The room overall was clean but there were a few things, - earbuds in the bathroom bin - long hairs on the bed sheets"

"The bar menu can get updated "

"Nice modern hotel. Rooms could be cleaner. "

"Local shops easily accessible transport links within 100 metres."