Washbourne Hotels

"Quiet location. Friendly helpful staff. Ample parking. Good value. "

"the bar in an hotel that large didnt have Bacardi totaly unaceptable for an hotel that caters for wedding events. also the rooms needed a better cleanerdust on the small table and the patio doors were filthy."

"Nice stay. Room was very small compared to others I have stayed at but wasn’t a problem. Car park fee was very high & drinks also."

"Really nice hotel in a great location and good value for money. Walk through the gardens straight to the beach. Front of house staff were very attentive. Room was comfortable with a great view out to sea. Breakfast was standard buffet style with plenty of choice. Bar wasn't brilliant with limited selection and service was poor including in the restaurant. But it's a stones throw from many many nice bars and restaurants in the town. Was a great stay though and would definitely return"

"Amazing stay, really helpful staff, great food and room. Hotel is located in an amazing bay, but the roads are quite narrow and hilly, but you can get i to town by hotel minibus or ferry . Would definitely go again"

"Fabulous beach front hotel. Good parking. Friendly and efficient staff. Room 23 on second floor at end of corridor (cosy but not big enough for more than 2 fit adults). I would recommend going through South Sands hotel to get the room you want. Breakfast was great and food at the hotel second to none (didn’t pay the optional 12.5 % service charge). Housekeeping provided a mattress topper the second day as the mattress was a bit too firm for us. Also gave us decaffeinated coffee and tea for the room. Good bar. Great outside seating overlooking the beach. Dog friendly. Can highly recommend. "

"I always enjoy my stays at The Grand, and have visited annually for 16 years. The pool is fantastic and the ambience lovely. Great bar in wonderful setting with views of the bay, and reasonable prices for drinks. Breakfast is good and tasty, but I have never liked the marmalade, far too sweet and sickly, and I wish they could provide sourdough in this day and age. Rooms are clean and comfortable but found hot during my recent stay, and you cannot turn off the heated towel rail in the bathroom. The main thing which lets the hotel down is the reception staff. It is the same year after year. You can be overcharged, if not on the ball, and even though I sent an email explaining about my two bookings and who would be in each room (and received an affirmative response), there was utter confusion on arrival and departure, and we witnessed other guests experiering similar issues. They were blaming the new system, but it has been the same story at reception for years. If only they would get an efficient reception manager to sort them out, I could then give five stars."

"Room was fine for the price. Clean and friendly staff. Pet friendly for 10 pound a night can't complain about the place atall. "

"The hotel was dated and looked tired from the outside and inside. The images online were very misleading and didn't look like the room that was promised. The room itself was very small but the bedsheets and towels were clean. The bathroom was in desperate need of being regrouted and cracked tiles needed to the replaced. The net curtains were dirty with cigarette holes in the them and there was a layer of dust on the valance. Even though the 'quite' times were meant to start at 10pm, we could still the music from the bar area long after this and we were on the 3rd floor. I've stayed in cheaper hotels that were a better standard than this...."