Wales Hotels

"Room is clean and modern. Staff were brilliant. Breakfast is good standard, room for improvement. Pool was below standard and a few gym goers were wearing sandles in the pool. Water is not clean and murky. "

"Room ok, bit dusty, staff excellent, parking lots of it, Bar, so expensive, you need a bank loan, same as the hotel was nice, "

"Lovely spacious room. Great gym. "

"The air con showed error message we were freezing all night ended up leaving before 8 we were that cold a shame because was a nice stay clean too"

"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "

"Very nice"

"We booked a junior suite for our pre-wedding night and the room provided was very different to the listing. The only difference between the suite & the double rooms our family stayed in was having a big tv, Nespresso machine and two small sized (broken) robes. We were on the corner, therefore having a lot of windows too. We made the most of our stay, but overall wish we stayed elsewhere. The bed was uncomfortable, pillows were very lumpy. The carpet, chairs & lamps had absolutely seen better days. Very dated place, and not worth the price. Staff were lovely though. "

"Clean and well located"

"We attended a family wedding held at the hotel. Everything was great for our overnight stay. The staff were very helpful helping us with our luggage as due to the age of the building there are no lifts available. Breakfast was very good and plentiful. A small negative for us was the shower was in a bathtub which was a little tricky to get in/out."