Hotels near Volcanic Hills Winery

"Room is spacious and clean. Gym is small but functional. Staff are friendly."

"Great location, wonderful hotel. Really clean, amenities & staff great. Cannot fault anything "

"Great location, professional and friendly staff, clean and nice facility"

"It looks like it was used as a Covid accomodation and not revamped. Very much in need of lick of paint and the receptionist said they are having a full overhaul come April 30th, 2026. The sheets were clean and we checked the mattress for bed bugs and seemed all good after scathing reviews of roaches and termites etc. Pool needed a clean or at least a sweep with a catcher and it would’ve been even better. Supposed to be a non smoking place but a few were walking around with darts and no effort made to call it out by management. If you’re after cooking utensils or even bowls there’s nothing to be seen but a couple of cups. A range hood was there but didn’t work and the fridge and freezer worked fine. It did have a damp odour but we were out of towners so it could’ve been the sulphur springs from nearby wafting through. It was ok and people were friendly. It is a good spot and close to town I hope they get it up to par for future holidaymakers. It shows a breakfast bar for patrons but that was nowhere to be seen. It says hotel but felt like it lost itself between that and a motel with most things from both missing. Master bed had one bedside table. No side tables or coffee tables for cups in the lounge area, no toilet brush just little things that make the place more of an enjoyable stay. "

"I can only say our stay overall was strange/weird. The lady who welcomes us was friendly and jhelpful. However, she didnt mention we were 'all inclusive' meaning breakfast and evening meal. As we arrived early we were keen to find somewhere to eat. She said we could order food to eat before checking in. We were given the menu which was chinese food only. We ate then our room was ready. We then went out to explore. On our return we were told dinner was until 7:45 pm and dinner was included. The menu was once again chinese only. Breakfast was very basic. Cooked food was cold. Cereal was one packet of granola. Toast was cheap white bread. Coffe was instant and you had to boil the kettle yourself. Juice was cheapest supermarket bottles apple juice. The dining area was like a second hand furniture store. Bazaar won't stay there again"

"Best spot on Lake Rotorua. What a view. With 5 star service. "

" The room is very clean"

"Muchas gracias especialmente por el servicio de Star, ella súper atenta. Muy buen servicio "

"The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one night. I have photographs to prove everything."