Virreyes Hotels

"Nice, older, charming hotel. Friendly staff. Very good location. Very highly recommend."

"Nice staff "

"The overall was great. However, the breakfast was so bad. "

"Doors don’t have a “do not disturb/please clean my room sign” so it makes things a bit challenging at times, as the cleaning window is very large. The staff does not smile (important for me as customer facing) and some don’t even say hello or hello back. There are two lifts in this hotel, one of them never worked during my stay (April 2026) and for one day, neither of them worked. The WiFi is unstable, which is important to keep in touch with loved ones or upload your pictures on a Cloud before they disappear (which happened to me). "

"Everything was top notch. If you are looking for grand and classic this is the spot. Great staff. Patricio and Sebastian were great. The breakfast is amazing. Room service was a delight had the burger and ceaser salad. Rooms are huge. Hotel was built in 1932 and a lot of the original build remains so you can feel the soul and history. "

"A localização é boa ; os funcionários são corteses, mas, infelizmente, esquecem de repor produtos de toilete que acabam e sempre falta copo ou agua quente para fazer o chá que fica a disposição dos hóspedes na parte da tarde na sala de café. "

"All was good but the staff were not too friendly "

"We did not have time to take advantage of the hot tub. One member used the exercise room each morning. We used the top deck bar area when the weather permitted. The buffet breakfast was delicious and the variety pleased all three of our appetites."

"Room were spacious, housekeeper were great. Hotel overall was good. "