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Charming Family Hotel

3.0 star property
The garden at Charming Family Hotel provides a peaceful retreat, while the attentive staff ensures guests have everything they need for a memorable stay

Choose dates to view prices

Travelers find a warm welcome at Shellmont hotel, with free WiFi and luggage storage for smooth arrivals. Relax in the garden after exploring, and enjoy extended parking for road trips. Guests consistently praise the helpful staff for enhancing their experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is P3,884
P4,550 total
includes taxes & fees
Mar 31 - Apr 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
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P4,719 total
includes taxes & fees
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About the neighborhood

Shellmont, a neighborhood in Richmond, is home to Charming Family Hotel. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street and Granville Street. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Visit our Richmond travel guide
View more Guest Houses in Vancouver
Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9

What's nearby

  • Minoru Park
    Minoru Park
    4 min drive - 3.2 km
  • Panoramic view of Vancouver downtown Coal Harbor Marina and cruise ship terminals in Canada Place.
    Canada Place Cruise Ship Terminal
    24 min drive - 20.9 km
  • Canada Place
    Canada Place
    24 min drive - 20.9 km
  • Kwan Yin International Buddhist Temple
    3 min drive - 2.6 km
  • Ling Yen Mountain Temple
    4 min drive - 2.6 km

Getting around

  • Richmond-Brighouse Station
    4 min drive
  • Vancouver Rocky Mountaineer Station
    29 min drive
  • Vancouver Intl. Airport (YVR)
    19 min drive

Restaurants

  • Tim Hortons
    4 min drive
  • Sector 7 Kitchen + Bar
    3 min drive
  • Redbud Restaurant 紫荊閣餐廳
    4 min drive
  • A&W Restaurant
    17 min walk
  • Chatime
    18 min walk

About this property

Charming Family Hotel

Guesthouse located in Shellmont
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Charming Family Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Slippers and sound-insulated walls
  • Wardrobes/closets, cookware/dishes/utensils, and electric kettles

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Exterior
Abercorn Hotel, Trademark Collection by Wyndham
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  • Free airport shuttle
  • Pet friendly
  • Parking included
7.6 out of 10, Good, 3,418 reviews
The price is P6,120
P7,099 total
includes taxes & fees
Mar 31 - Apr 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number H880422188

We should mention

This property does not have elevators

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Family Hotel?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Charming Family Hotel on Mar 31, 2026 start from P3,884, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Check-out is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is within 3 mi (5 km) of Kwan Yin International Buddhist Temple, CF Richmond Centre Mall, and Minoru Park. Lansdowne Centre is 2.5 mi (4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Charming Family Hotel Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 275 reviews
Rating 8 - Good. 64 out of 275 reviews
Rating 6 - Okay. 37 out of 275 reviews
Rating 4 - Poor. 29 out of 275 reviews
Rating 2 - Terrible. 30 out of 275 reviews

Reviews

Verified

4/10 Poor

Jaswinder

Disliked: Cleanliness, staff & service, amenities
I request to chack in 2 hours early because i had a meeting mrng 6 Am and they didn’t charge extra nd allow me . But only think disappointed no water there , even to tap in kitchen , when i asked to manager she said use from washroom nd boild it , mean seriously why i drink from washroom if paying 134$ . Even room was street side , all night car horrows disturbed alot
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

SAYO

Disliked: Cleanliness, amenities, property conditions & facilities
髪の毛と陰毛が浴槽に複数本落ちている、バスマットが汚れで真っ黒、毛が挟まりまくっていて明らかに洗っていない、テーブルの中にはケチャップのゴミ、ハンドタオルは無し、などなど不潔なお部屋でした。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kester

Liked: Cleanliness, amenities, property conditions & facilities
Ye3
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean, will return
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities
Yes very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean house, room, and bathroom. Owners were kind and courteous. Price was very fair. Would definitely stay again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Genisel

Liked: Cleanliness, amenities, property conditions & facilities
easy access and clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

kerry

Liked: Staff & service
great location. easy self checkin
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tansy

Liked: Room comfort
It's a cute home renting rooms, room was clean & spacious.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Norayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic in a very good way. If all you need is a clean, comfortable place to lay your head, no frills, at a decent price then this is the place. Very prompt with communication as she provides her direct number.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi found the hotel, front door well marked! I arrived tired
Stayed 1 night in Oct 2025
Verified

6/10 Okay

YANN

Disliked: Staff & service
Average condition (can hear other folks in rooms and cold) but price ok so overall value fine
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zi Long

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. lovely facilities. A more convenient coffee set up would be nice.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean place to stay
Stayed 1 night in Sep 2025
Verified

4/10 Poor

LYNN

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything about this property. The only thing good is I didn't pay alot. The closest restaurant was a 20 minute walk away. There was only coffee, no tea, no creamers. There was no TV. The garbage bin had not been emptied. I would not recommend staying here unless you have a car and don't want to pay a lot of money for a room.Expedia should remove it from it's approved list.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rider

Liked: Cleanliness, property conditions & facilities
Lovely, quiet area to walk in. Parking area is tight for big vehicles. Very clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leihua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Anne

Nice, but minimal amenities

We couldn’t get any hot water out of the faucets on our 2-night stay. There was so no TV, which wasn’t an issue for me, but it was a big issue for my husband! It would’ve been nice to have a microwave and mini-fridge in the room too.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LILLIAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean property and close to Richmond for great food!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The room was clean and nicely appointed, comfortable and roomy. Only interesting thing is we never saw anyone else there during our stay, not that it was anything bad.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Palvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight our experience to stay in the hotel is good.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Shiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, very quiet house, clean room. Perfect for a quick overnighter!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Daryl

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The "Charming hotel" is a very contractor grade home that is renting out each bedroom. Feels like a boarding house. No tv in the bedrooms. It was quite a long walk just to find a Grocery store or restaurant. On a busy street. There are a few parks nearby which is nice. The room was clean. I'm traveling on business and probably would just pay for a regular hotel room next time.
Stayed 1 night in Jul 2025