Urtenen Hotels

"Buena ubicación, buen desayuno"

"Nice modern style hotel close to the train station. Staff were helpful and friendly. Breakfast selection was limited."

"Convenient location, great staff and very clean!"

"This is a very lovely hotel. It exceeded my expectations. Clean, comfortable, very hospitable staff. The only downside is the heat control. The lowest heat setting is 20 degrees which much too hot for sleeping. The staff were apologetic and brought us a fan but we needed to have the windows open and the fan running so we could sleep and therefore couldn’t lower the window shutters to block the light. We stayed during the first week of May and the weather was very mild so not sure how we would have managed if it was hot. "

"There was no refrigerator in the room. The room was nice with high ceiling, but the space was not utilized well."

"Exactly what we needed. Close to the train station and a good location within town. The rooms were rather small and bathrooms pretty dated but that is very, very minor surface level notes. Other than that, every interaction with the staff was lovely and they were very helpful!"

"The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated. "

"Room was supposedly a premium room but was small with minimal views of surrounding rooftops. Breakfast was decent but not outstanding. Bar was limited "

"Great location in Bern near to the train station and right in the centre of Bern's Old Town. The staff were helpful especially Charles who helped with restaurant bookings and other queries. The rooms were nice and cleaned to a a very good standard. I would highly recommend staying here."