Upton Hotels

" The hotel gave me a different room from original booking, the pre parking arrangements did not work. The food in the bar area on Friday night was very poor. The hotel had a power cut on Friday night and building work outside the hotel, which began at 7.45 Monday morning. I had a long discussion with reception about my parking in which he tried to blame a third party and it was my responsibility to sort it out! The only way I could sort this out was by getting a refund and arranging alternative parking. Service not expected by this chain of hotel."

"Hotel was fine. Rooms are a little basic but they were clean and tidy. Parked in the Q park directly behind the hotel which was very handy. Staff were very friendly and helpful although check in took a while as only 2 staff members on reception and everyone seemed to turn up at the same time. I would definitely recommend this hotel and would stop there again. "

"Ideally located next to the station and within a few minutes walk to the shops and city centre. We stayed here while going to a gig at the arena and it was about a 15 minute walk to there. Didn’t really spend that much time in the room/hotel as we dropped our bags and headed out and then got back late, but the room had everything you’d need including nice toiletries, tea and coffee making facilities, a little fridge, iron and hairdryer. Even though we weren’t there that long, we did notice how fantastic all the staff were. So welcoming, chatty, friendly and professional. If we’re staying in Leeds again, we’d definitely book here. "

"Excellent breakfast with a really good selection. Very conveniently located and the staff were really helpful. We will definitely be staying there again if we return to Leeds and would recommend it to others."

"Excellent all round. Love this hotel!"

"The hotel under construction didn’t even said in the website. Woke up in the morning no electricity,no water.and didn’t realised that the housekeeping not make up the room everyday..good job only stay for a couple of days."

"Beautiful room, super comfy bed, powerful,hot shower. Delicious breakfast "

"Large spacious clean room. Excellent bathroom/shower . Central location. Very good value for money "

"Fab stay and really welcomed by staff who went above and beyond xx"