Ugena Hotels

"Everything was great with suite 805; very clean, attention to detail of the staff, view from the window, private terrace at the rear. All perfect. Thank you for a very pleasant stay, I hope to return soon."

"Staff at front desk is courteous and welcoming. Hotel room was ready for an early check in at 12pm and clean upon arrival. Also, hotel is located to all amenities and in walking distance to all the attractions. "

"Lovely views from balcony and exceptional roof top terrace for views of city centre and simply enjoying the experience of it with great seating and table areas/bar. Room was brilliant,and the location was very central; plus metro 3 mins walk away."

"Todo bien"

"We greatly enjoyed ourl stay. Excellent staff The hotel benefits from not being a chain showed in so many individual designs. Breakfast was in a light airy room with a large choice of foods. The bar is a fun place to hang out. The pool was a touch cool but was beautifully clean. From welcome to departure, the staff are clearly the principal asset of the hotel."

"Muy bonito lo único que las habitaciones no tiene. Aire acondicionado ellos disen que como el clima está frío no lo ponen y uno pasa calor hay que abrir las ventanas para poder dormir bien me Parece que no está bien eso aunque el tiempo esté de frío se necesita aire acondicionado en las habitaciones "

"Room very clean, staff very helpful."

"AMAZING HOTEL!! Located in the heart of Madrid, the staff was fantastic and welcoming. The rooms are stunning and comfortable. "

"The staff are exceptional - it’s a great hotel with modern rooms, secure, good location. We used their parking, checked in easy with plenty of reception staff who took luggage from the boot to our room. The memorabilia in the open area and halls made going around the hotel fun. Neat gym. A really enjoyable stay. "