Ufton Hotels

"Hotel smelled very fresh and was clean - Check in Lady was very nice, pleasant and had a fun way speaking to guests and made the stay nicer with several interactions with her during the evening which was a highlight."

"From the parking, to reception staff, the room cleanliness and overall facilities, we had an outstanding stay. Thankyou. It was a great quick getaway for not wanting to travel far in the midlands."

"Excellent location, good room and very helpful staff"

"We only stayed for one night and had to be up very early for our flight so the hotel was ideal for location. I thought food and drink was very expensive for the quality."

"The breakfast was good and staff friendly. The only issue was the temperature in the room as the ac unit could not be turned up so very warm even with the curtains closed so had the window open which meant it was noisey "

"Only having 1 towel for two people is not ideal. The pillows are not the most comfortable and the temperature in the rooms and the corridors was uncomfortable. The ac in the bedroom didn’t seem to work properly and kept shutting itself off and then blowing out hot air in a room that we were trying to cool down. The kettle took so long to boil that we were showered dressed and out the room before making a drink. Parking in the main car park was impossible so we ended up in the event centre parking. Breakfast was okay but I think a premier inn breakfast is better. I’d stay again if I had to but probably not through choice."

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu. Myself and our other party member had to have buffet with fajitas are okay but wasn’t what we were looking for as food option’s especially as we was celebrating a birthday. I think they could do with a disclaimer at time of booking that if you are half board dinner could be Buffett or a set menu but you won’t know till your there. ."

"Room was clean staff were lovely"

"Friendly and helpful staff on arrival. Room was spacious, clean and fresh. Couldn’t hear any noise from road or aircraft. Beds were comfy and lovely fresh towels. Bar was well stocked and reasonable priced. Didn’t have food but it did look delicious. Really convenient for BP Pulse Arena, only about a 10 minute walk. Would definitely stay again and recommend."