Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 7)
Airport shuttle fee per child: MXN 3000 (up to 18 years old)
Pet deposit: MXN 500 per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 8:30 AM to 11:00 PM
Frequently asked questions
Does Moonshine Tulum Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:30 AM–11:00 PM.
How much does it cost to stay at Moonshine Tulum Hotel ?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Moonshine Tulum Hotel on May 22, 2026 start from P2,186, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Moonshine Tulum Hotel pet-friendly?
Yes, pets are allowed at this property. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.
How much is parking?
There is free parking nearby.
What time is check-in at Moonshine Tulum Hotel ?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Moonshine Tulum Hotel ?
Check-out is at 12:30 PM.
Does Moonshine Tulum Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per vehicle applies.
Where is Moonshine Tulum Hotel located?
Located in Tulum City Center, this hotel is 0.6 mi (1 km) from Dos Aguas Park and 1.8 mi (2.9 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is very nice place. Great location. Walkable to everything. We brought our dog they welcome her dog friendly hotel. Definitely staying again! Very clean and nice.
Great place, but for the price it should have hot water! It has been a colder couple of days here and we were very disappointed not to be able to have a hot shower.
Dirty floors, bathrooms, towel had a hole, cover sheet was extremely thin. Pool very dirty. Tv did not work. Etc....
Miguel
Stayed 1 night in Dec 2023
Verified
4/10 Poor
Madison
Jul 10, 2024
Our in room internet didn't work.
An alarm started beeping every 5 seconds in the hallway by my room and no one turned it off. It was still beeping at our 12pm check out and you could hear it through out the property. I asked the front desk and he didn't know how to turn it off.
Madison
Stayed 1 night in Jul 2024
Verified
8/10 Good
Juan
Jul 29, 2025
En general bien
Limpio y agradable
A veces los aires pueden no servir eficientemente
Durante la estancia un día no nos hicieron limpieza, solo hubo dos cambios de toalla, y el internet en la televisión estuvo fallando mucho,
Leobardo
Stayed 5 nights in Feb 2025
Verified
6/10 Okay
Kim
Dec 30, 2024
Liked: Staff & service
Il etait ecrit café et thé a tous les matins mais pas vrai on en a jamais vu. La piscine etait verte et la cuisinette je ne l'aurais pas utiliser vraiment pas propre. Aucun frigo dans la chambre. Tres bon accueil on a meme pu laisser nos valises le jour de notre départ dans le.locker. la personne a l'accueil qu'on a pu voir souvent etait super génial il nous a commandé un scooter et on a pu l'avoir direct a l'hotel. Hotel tres tranquille meme si hostel.
Buen lugar, buena limpieza, tiene varios malos reviews, pero de forma personal lo considero bastante bueno en relación calidad precio! Siento que a veces los huéspedes puede olvidar evaluarlo en cuanto a lo que pagan, y en este caso recibes mucho más de lo que pagas
Parking gratis vlak voor het hotel. Grote kamer met voldoende ruimte voor bagage. Wij hadden een kamer op de hoek waarbij een zeer groot extra raam aanwezig was, waardoor het ‘s morgens heel vroeg licht was. In de omgeving veel bouwwerven wat zeer veel lawaai met zich meebrengt tot ver in de nacht & ‘s morgens om half zes opnieuw.