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Hotel Casa Santiago Tulum

3.0 star property
Hotel in Tulum with spa services and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Casa Santiago Tulum

Outdoor pool, sun loungers
Front of property
Frette Italian sheets, premium bedding, Select Comfort beds
Outdoor pool, sun loungers
Property entrance
Hotel Casa Santiago Tulum sits near the famous Mayan Ruins, creating a tranquil getaway with its garden setting and welcoming terrace. Travelers can relax by the outdoor pool, book rejuvenating massage services at the spa, and enjoy free WiFi in their rooms.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, Select Comfort beds

Family Double Room, 1 Bedroom, Non Smoking, Terrace

Highlights

Terrace
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite King with Balcony

Frette Italian sheets, premium bedding, Select Comfort beds

Suite King with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Terrace

Frette Italian sheets, premium bedding, Select Comfort beds

Room, 1 Queen Bed, Terrace

Highlights

Terrace
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Calle 10 Sur entre 5 y 7 Sur, Col. La Veleta, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 6 min drive - 4.9 km
  • Tulum Beach - 9 min drive - 7.7 km
  • Las Palmas Public Beach - 9 min drive - 6.3 km
  • Tulum Mayan Ruins - 10 min drive - 7.0 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪El Agavero - ‬6 min walk
  • ‪Delicia - ‬6 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬3 min walk
  • ‪Raum Gallery - ‬3 min walk
  • ‪Los Morros Veleta - ‬7 min walk

About this property

Hotel Casa Santiago Tulum

Hotel near Tulum Mayan Ruins
You can look forward to a terrace, a garden, and laundry facilities at Hotel Casa Santiago Tulum. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • A water dispenser, concierge services, and luggage storage
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding and furnished patios, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Frette Italian sheets and Select Comfort beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, art supplies, and ceiling fans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from November 25 2023 to November 24 2025 (dates subject to change).

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 106 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casa Santiago B&B Tulum
Casa Santiago Tulum
Casa Santiago Hotel Tulum
Hotel Casa Santiago
Casa Santiago Tulum Tulum
Hotel Casa Santiago Tulum Hotel
Hotel Casa Santiago Tulum Tulum
Hotel Casa Santiago Tulum Hotel Tulum

Frequently asked questions

Does Hotel Casa Santiago Tulum have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Santiago Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Santiago Tulum?

Self parking is free at this property.

What time is check-in at Hotel Casa Santiago Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Santiago Tulum?

Check-out is at 11 AM.

Does Hotel Casa Santiago Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 106 per vehicle applies.

Where is Hotel Casa Santiago Tulum located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

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