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Casa Gitano

3.5 star property
Beachfront hotel with spa services

Choose dates to view prices

At Casa Gitano, ocean breezes flow through the garden while the private beach club is just steps away. Enjoy continental breakfast each morning, a peaceful outdoor pool for afternoon dips, and massage services that previous guests particularly appreciate.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

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Room options

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Showing 6 of 6 rooms

View all photos for OCEANFRONT VILLA WITH PRIVATE POOL

1 bedroom, premium bedding, down comforters, memory foam beds

OCEANFRONT VILLA WITH PRIVATE POOL

10.0 out of 10
Exceptional
(1 review)

Highlights

Private pool
Air conditioning
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
Rainfall showerhead
  • 64 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT SUITE WITH TERRACE

1 bedroom, premium bedding, down comforters, memory foam beds

OCEANFRONT SUITE WITH TERRACE

Highlights

Air conditioning
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
Rainfall showerhead
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANVIEW SUITE WITH TERRACE

1 bedroom, premium bedding, down comforters, memory foam beds

OCEANVIEW SUITE WITH TERRACE

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
Rainfall showerhead
Hair dryer
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT KING WITH TERRACE

1 bedroom, premium bedding, down comforters, memory foam beds

JUNGLE LOFT KING WITH TERRACE

Highlights

Air conditioning
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
Rainfall showerhead
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT DOUBLE KING

1 bedroom, premium bedding, down comforters, memory foam beds

JUNGLE LOFT DOUBLE KING

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
Rainfall showerhead
Hair dryer
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for JUNGLE SUITE WITH TERRACE

1 bedroom, premium bedding, down comforters, memory foam beds

JUNGLE SUITE WITH TERRACE

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Blackout drapes/curtains
Down duvet
Separate bedroom
Memory foam bed
Premium bedding
Rainfall showerhead
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Conrad Tulum Riviera Maya

Tulum
  • On private beach
  • Pool
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 276 reviews
The price is P17,557
P24,250 total
includes taxes & fees
Dec 15 - Dec 16
Conrad Tulum Riviera Maya
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About the neighborhood

Map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Tulum National Park - 16 min drive - 9.2 km
  • Playa Paraiso - 20 min drive - 11.3 km
  • Tulum Mayan Ruins - 27 min drive - 12.8 km
  • Xel-Há Park - 43 min drive - 32.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 74 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪La Zebra Restaurant - ‬2 min drive
  • ‪Tulumunchies - ‬20 min walk

About this property

Casa Gitano

Hotel near Tulum Beach
A beach bar, a terrace, and a garden are just a few of the amenities provided at Casa Gitano. Treat yourself to a massage or other spa services. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free beach club on site, and express check-out
  • Express check-in, a banquet hall, and a reception hall
Room features
All guestrooms at Casa Gitano offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and smart speakers.
More amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, smart speakers, and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Frequently asked questions

Is Casa Gitano pet-friendly?

Yes, Casa Gitano allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Gitano?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Casa Gitano?

Check-out is at noon.

Where is Casa Gitano located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and beach are also within 3 mi (5 km).

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Casa Gitano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 68 reviews
Rating 8 - Good. 10 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonor

A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together.
Stayed 4 nights in Nov 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Era was so sweet and accommodating. The AC was the best in tulum. The beach was okay decent amount of seaweed.
Stayed 2 nights in Oct 2025

4/10 Poor

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Food was mediocre
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry

I’d recommend staying here to anyone. The staff is unbelievable
Stayed 4 nights in May 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was amazing and all the hotel stagf
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Everything was great except the food and drinks were not up to par for the prices.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Best beach club
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Stayed 4 nights in Sep 2024

10/10 Excellent

Candis

Liked: Cleanliness, amenities, property conditions & facilities
This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Stayed 4 nights in Jul 2024

8/10 Good

Kao nou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough but potential to do better

We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything. We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything. we really avoided the restaurant after that.
entrance to the restaurant
view from the beach
view from the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravillosa experiencia al hospedarme aquí, la villa con alberca es muy confortable y la vista al mar es hermosa. Además del personal muy amigable y atentos, sin duda regreso.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫
Stayed 4 nights in Oct 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always friendly, clean and very cold ac comfortable beds and pillows and food and drinks are amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

ALEXIS HAGEMBECK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó
Stayed 3 nights in Aug 2025

2/10 Terrible

ARTURO I

Disliked: Staff & service, property conditions & facilities

Hotel sin alberca.

Mal, 7 pm la habitación no estaba lista, no hay alberca en un hotel al lado del mar, increíble.
Stayed 3 nights in Aug 2025

6/10 Okay

Mikail

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay.
Stayed 1 night in Jul 2025

4/10 Poor

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware of sargasso...

When in season, they should avise the upcoming clients about the sargasso invasions, because it makes impossible the use of the seashore. Also, pay attention to your bills, there's the tendency in the area to overcharge the visitors.
Stayed 7 nights in Jun 2025

4/10 Poor

Joyce

Liked: Cleanliness
Disliked: Amenities
The place was nice but the people there take advantage with the exorbitant prices of food. Since there is not many places to eat they make sure to charge higher prices than California restaurants. They are nice and friendly but it doesn’t make up for the bad feeling of being taken advantage of. The taxis dominate the region no Uber is allowed so they also take advantage and since no other restaurants are near by it comes out to be a rip off. We should have just stayed at an all inclusive resort. Plus they don’t even try to clean up the seaweed like other places. They have a pool they share with another hotel that is 10 minutes away by taxi. The little personal pool we had was a nice idea but the water wasn’t clean. I liked the hammock on our property and the glass sliding door that I could see the ocean from our room. The roof was nicely designed so we could hear the waves all night that was fantastic. And there was air conditioning in the room which made our relaxation time comfortable. There was no phone in room to call front desk but they used WhatsApp to communicate which was convenient. We would return if it was all inclusive and if the taxis didn’t monopolize the transportation system. The housekeeping lady was nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Ubicación del hotel
Stayed 3 nights in May 2025

4/10 Poor

Kathryn

There were no snacks in the bar and we think they tried to charge us. The food and drink were very overpriced! Not even complimentary coffee in the room. There was no one hardly staying there. I loved Coco Beach last time we stayed Great food and nice people. Don’t recommend staying here!
Stayed 1 night in May 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay highly recommend
Stayed 5 nights in Apr 2025

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUN AWAY

The room was advertised on hotels.com at $178/night. We only stayed one night because it was not as advertised. The hotel then charged our AmEx card $4,071.00 for a one night stay! Needless to say, I am disputing the charge.
Stayed 7 nights in Apr 2025

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend staying here enough! If you plan on visiting Tulum look no further than this picturesque property. All of the staff was immensely kind and helpful! The beach is beautiful, with staff cleaning seaweed daily, and the restaurant food is DELICIOUS!
Stayed 7 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year.
Stayed 6 nights in Mar 2025