Hotels near Tulum Brewery

"We had an absolutely amazing experience at UNICO Hotel. From the moment we arrived, everything felt luxurious, welcoming, and perfectly organized. The attention to detail throughout the resort truly made our stay unforgettable. A special thank you to Fernando, our host, who went above and beyond to make sure we were taken care of at all times. He was attentive, kind, and always one step ahead of our needs. His service really elevated our entire experience and made us feel like VIP guests. The food, atmosphere, and overall vibe of the hotel were outstanding. We would definitely come back and highly recommend it to anyone looking for a top-tier vacation. Thank you again to the entire team and especially Fernando for such a memorable stay!"

"Family friend establishment with clean rooms and lovely room service was hard to make dinner reservations however overall really great food and so many places to go, eat and drink "

"A very beautiful, well kept, clean resort. We enjoyed how large the resort was as it felt like a lot to explore. "

"The El Dorado and Lomas Travel staff are amazing and very helpful. "

"Great resort, excellent food choices. Good entertainment "

"Yes"

"Clean room, great staff, good food, typical all inclusive drinks. I would not recommend the “more inclusive” option. It felt like every meal and experience had “upgrade” options that you had to pay for which took away from the convenience of the all inclusive. After check in we wanted to sit by the pool but the place where we needed to get towels was closed. We were looking forward to the catamaran experience but it had to get cancelled due to weather. That was understandable. But it was not understandable that they drove us to the location to then inform us it was cancelled. When we arrived at the beach where we were supposed to go on the boat, every decent option costed money. We paid 150 dollars for table and chairs for the day. We set up transportation at 5pm to return to the hotel. We rented towels at the beach and we did not see they needed to be returned at 4:30pm. It felt wrong that they had the pick up time 30 min after towels needed to be returned. We almost got charged 10 dollars per towel but luckily got our money back. It felt like everything was trying to be up sold and we didn’t appreciate that. We expressed our concerns but they did nothing at all and just tried to explain how they were right. We were very disappointed in the customer service and their un willingness to make the situation better. On arrival we weren’t able to make a dinner reservation because that closed before check in time which seems wrong. "

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"

"."