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"We loved the medieval elements of the lobby and the views out of our room overlooking the garden. The staff was wonderful - kudos to Maxim our porter and the friendly young lady at the desk - both were so helpful and welcoming. Our stay was lovely and relaxing - we especially liked walking the quiet streets at night."

"Did t have breakfast but was thrilled to see a coffee maker with ceramic cups in my room my room"

"I have a wonder stay. Staff is very nice and helpful. This is in a senior home. Staff might need to assist them first. Other than that, it's not different than an apartment hotel. I will definitely stay again. The hotel is very quiet. Room is clean and big. Kitchen has all the cooking equipment and dishes. Instruction is very clear. Location is great. Just 5-10 minutes walk to the castle. Plenty of restaurants about 2 blocks away. I walked up to the castle twice (one in the afternoon and one in the evening). It's beautiful and quick. I couldn't find a grocery shop nearby. You might want to pick up the grocery in the old town before heading to the hotel."

"Absolutely a dream location to access the medieval city. Literally steps from the Narbonne gate. Our room was spacious and comfortable, but our door lock was broken so locking the room was impossible. Luckily, the room had a second hidden door behind the floor to ceiling blood red curtains, so we could safely lock our stuff up while we explored. After a full day of exploring the medieval city, we came back to the room late at night to no heat or hot water - which was a super big let down. The staff did work to get it turned back on, and we had hot water by midnight, but were freezing. The restaurant was not open during our stay, so I can't speak to that. We didn't have time to find/use the pool. hot tub or spa. Wish we had more than one night to really enjoy the hotel's amenities. We loved the town and would recommend staying here."

"A room w a view (14) and twin beds loads of space custom Velvet curtains matching chair and blanket really elegant. Nespresso coffee machine and liquid creamers nice touch. Bath tub was welcome site w my recent fall and shower w rain and hand held also. Hot strong water plush towels. 5 * place. But the managing couple made my 2 nights w their care attention to my sudden immobility and knee injury. Even the stairs were doable but they offered to change me to downstairs from. Breakfast included boiled eggs meat cheese etc well worth the 13E. Be back for sure. "

"Great location and roof terrace "

"Nice clean rooms"

"Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!"

"Great friendly staff,good restaurant."