Hotel de la Cité Carcassonne - MGallery Collection

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Medieval retreat within castle walls

Medieval gardens frame breathtaking views of Carcassonne's ancient ramparts from this five-star sanctuary. La Barbacane, the hotel's Michelin-starred restaurant, serves exquisite French cuisine overlooking the fortress. Guests enjoy the seasonal pool or spa treatments.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is P17,780
P20,081 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 King Bed, City View

A classic hotel room with a large bed, a wooden side table, a chair, and a desk with a lamp.

Classic Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room overlooking the gardens and ramparts - a king-size bed

A hotel room with a bed, a desk, a chair, a television, and a view of the city through large windows.

Superior Room overlooking the gardens and ramparts - a king-size bed

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A neatly made bed with pillows, a bedside table with a lamp, a chair, and a small table with a potted plant.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, Balcony

A bedroom with a bed, a chair, a desk, a lamp, a window with curtains, and a framed picture on the wall.

Deluxe Suite, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Terrace, Garden View

A hotel room with a large bed, a chair, a small table, and a view of the outside.

Superior Room, 1 Queen Bed, Terrace, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a television, a desk, two chairs, and a window with curtains.

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and patterned curtains.

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Carcassonne, Hotel de la Cité Carcassonne - MGallery Collection is in the historical district. Historic Fortified City of Carcassonne and School Museum are cultural highlights, and some of the area's landmarks include Basilica of St. Nazaire and St. Celse and Narbonnaise Gate. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Carcassonne travel guide
Map
Place Auguste Pierre Pont, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with a conical tower, stone walls, and a surrounding moat.
    Historic Fortified City of Carcassonne
    1 min walk - 0.0 km
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    2 min walk - 0.2 km
  • Basilica of St. Nazaire and St. Celse
    1 min walk - 0.0 km
  • Narbonnaise Gate
    3 min walk - 0.3 km
  • Château Comtal
    5 min walk - 0.4 km

Getting around

  • Carcassonne Station
    9 min drive
  • Carcassonne (CCF-Pays Cathare)
    15 min drive

Restaurants

  • Le Patio de la Cite
    4 min walk
  • Maison du Cassoulet
    4 min walk
  • Le Trouvère
    3 min walk
  • Restaurant La Barbacane
    1 min walk
  • La Taverne du Chateau
    3 min walk

About this property

Hotel de la Cité Carcassonne - MGallery Collection

  • Luxury hotel located in City of Carcassonne
  • You can look forward to an attached winery, a poolside bar, and a terrace at Hotel de la Cité Carcassonne - MGallery Collection. Active travelers can enjoy cycling at this hotel. Treat yourself to Ayurvedic treatments, aromatherapy, or a deep-tissue massage at the onsite spa. The on-site French cuisine fine-dining restaurant, La Barbacane 1 étoile, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a garden.
  • You'll also enjoy perks such as:
    • Swimming pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • An electric car charging station, a seasonal outdoor pool, and babysitting (surcharge)
    • A banquet hall, a water dispenser, and a front-desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 59 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
    • Tubs or showers and hair dryers
    • 42-inch flat-screen TVs with cable channels
    • Recycling, electric kettles, and daily housekeeping

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

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Frequently asked questions

Does Hotel de la Cité Carcassonne - MGallery Collection have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from September 30 to June 15.

How much does it cost to stay at Hotel de la Cité Carcassonne - MGallery Collection?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Hotel de la Cité Carcassonne - MGallery Collection on Nov 18, 2026 start from P17,780, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel de la Cité Carcassonne - MGallery Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Hotel de la Cité Carcassonne - MGallery Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hotel de la Cité Carcassonne - MGallery Collection?

Check-out is at noon.

Where is Hotel de la Cité Carcassonne - MGallery Collection located?

Located in City of Carcassonne, this luxury hotel is steps from Historic Fortified City of Carcassonne, Basilica of St. Nazaire and St. Celse, and School Museum. Aude Gate and Museum of Chivalry, Arms & Archery are just steps away. Carcassonne Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel de la Cité Carcassonne - MGallery Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 743 out of 943 reviews
Rating 8 - Good. 134 out of 943 reviews
Rating 6 - Okay. 39 out of 943 reviews
Rating 4 - Poor. 17 out of 943 reviews
Rating 2 - Terrible. 10 out of 943 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing setting overlooking the castle. Highly recommend the restaurant. The best meal we had all holiday.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, considerate and thoughtful, fabulous consierge, lovely gardens and just superb views especially at night
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and charming
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for 5 nights and we had a wonderful experience. The hotel and pool were a great place to return to after a day of sight-seeing and I must make a special mention for the staff as everyone we met was exceptionally helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful 5 star hotel in an incredible location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply beautiful and so in keeping with its surroundings. The attention to detail is excellent and the service provided is also excelkent. Just a wonderful stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in an even more awesome location - will be back. Fantastic experience :)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and so accommodating my coeliac and dairy allergy….wonderful hotel, wonder staff!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was clean spacious and the staff were fantastic
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay inside the walled medieval city of Carcassonne was nothing short of magical. From the moment we arrived, everything was beautiful — the atmosphere, the architecture, and the feeling of stepping back in time. Staying inside La Cité felt like living in a medieval story, surrounded by the 12th‑century church and castle just steps away. The hotel staff were fantastic, and the manager truly stood out. Every morning, he made his rounds, inspecting the property, ensuring everything was spotless, and personally greeting guests as they checked in. His presence and dedication showed how much pride he takes in running the hotel, and it made our stay feel even more special. The private pick‑up from the airport directly to the castle was an experience of a lifetime — a perfect start to an unforgettable visit. Our room was beautiful, the amenities were excellent, and the location simply cannot be matched. Dinner at the hotel restaurant was wonderful, with great food and warm service. Overall, our experience was unmatched compared to any other stay. This hotel gave us memories we will carry forever. Thank you!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and good location.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The property is beautiful and is right in the old city. The room was good size and had a large bathroom. We had a lovely view of the hotel gardens. The pool area was especially nice. It was a little confusing for us to figure out exactly where to go to be transferred to the hotel. All the staff were very friendly,helpful and professional. Some of the carpets are showing their age and could us an upgrade. We would certainly stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We had a nice stay in this hotel, the location is perfect in the old city. However, the rooms and hotel are a bit dated and need renovations.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our 5 night stay. The location is spectacular. The hotel and grounds were beautiful. The staff were polite and very helpful.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely and the staff professional and helpful. A must stay if in Carcassonne.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, ideally placed for enjoying the historic walled city. Food was fabulous, the swimming pool an oasis of joy on a warm day Staff could not have been nicer.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel inside the city walls was amazing. The staff, restaurant and amenities were excellent. This a wonderful place to stay and the hotel top quality in all aspects.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

The Hotel de la Cite is a beautiful hotel filled with helpful and attentive staff! We loved our room overlooking the city! Thank you for a magical stay!
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, food and location. Comfortable room. Pretty hotel
Stayed 1 night in Sep 2024