Torrao Hotels

"Lovely hotel and setting but just a few things would have made it 5 star. "

"Outstanding breakfasts and super friendly staff."

"The service was truly exceptional. Every staff member we encountered was professional, welcoming, and went out of their way to make our stay comfortable. You can’t beat this location. It’s right in the heart of Porto on Avenida dos Aliados, making it incredibly easy to walk to the major landmarks, São Bento station, and local restaurants. Everything was top-tier. The hotel itself is stunning and modern. We especially enjoyed the well-equipped gym and the spa facilities. The room was spotless, quiet, and the bed provided a perfect night’s sleep. Highly recommended!"

"Great staff, nice quiet room and comfy bed"

"I had an amazing stay at this hotel! Honestly, everything from start to finish was perfect. The staff really made the experience stand out. Everyone was so friendly, attentive, and genuinely eager to help, whether it was giving directions or suggesting local spots to check out. The service, comfort, and little details were all top-notch. I felt completely taken care of the whole time. Definitely a 10/10 stay! I’d recommend it to anyone and will 100% be coming back! Love, love love Porto ❤️"

"Great location! Close to everything. The staff are great and welcoming! Would definitely return!"

"Excellent "funky" and push hotel with spacious rooms, fresh and varied breakfast (for an extra fee), courteous staff, and a very modern look. Parking available nearby, also for a fee, Just a couple of blocks away from the main plaza (Ayuntamiento de Porto) and a few (but funny and amenable to walk) blocks from the Duoro River. I would come back anytime! "

"El servicio es excelente, Ana tiene una emoción muy contagiosa y dan ganas de conocer su ciudad. Muy limpio y rico desayuno. ✨"

"Overall the experience was average. There needs to be better communication between hotel staff and spa staff. We requested the front desk’s help with booking spa service as one of the days we were there, it was going to be raining the whole day. The day before the spa reservation request, we were going to be out the full time the spa was open and the spa did not take online reservations which is why we asked for assistance with front desk. The front desk never checked for us or provided confirmation. It was very underwhelming service. Another lack of assistance was when we asked front desk for dinner recommendations, no desire to help us. There were a few helpful employees, that contributed to an enjoyable stay. "