Tong Hotels

"Fabulous hotel, stopped here a few times & will be back again Staff very helpful from reception, breakfast to cleaners, all polite & making sure your stay is well Room clean, spacious, was let in quickly due to arriving early, breakfast enough choice Great for town centre & also not far from iron museums"

"Breakfast was great although the morning after there had been an event on it was very busy and almost too many people in at one time. Room was lovely but not very soundproof through the door, we could hear every door slam. The size of the room was great especially for a family with a sofa bed. Food from the bar was very convenient and tasted good too."

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"Excellent location. Very friendly and helpful staff. On arrival we were met by Molly who showed us to our room. We stayed on a bank holiday weekend and the bar area was very busy, great outdoor area with Mexican bar. We booked the double superior room (room 1) which has plenty of space. Huge four poster bed. Large en-suite with large shower. Tea/coffee/hot chocolate facilities provided in room. TV, Hair dryer, ironing board, fan also in the room.The only issue that maybe a problem is the room windows do back onto the beer garden but this didn't bother us at all. Prices at the bar were very reasonable. Didn't have food so can't comment on that. Check out was 11am so not to early and its just putting room key into the box before leaving (so easy)."

"Warm friendly staff. Food excellent. Recommended."

"Lovely breakfast daily | Sraff were helpful and friendly | Lods of parking and ships in cloae proximity."

"Rooms are very clean and have everything you need. Beds are very comfy. Only problem was how loud the room doors slam, very annoying for getting a good sleep and can be quite loud if your room is facing onto the car park as the bar area gets busy and a lot of people stand outside to smoke etc quite late at night. Other than that, great place to stay with great amenities"

"Bed wasnt clean when I came. Room had a really bad odour aswell "