The South hotel rooms a the Best Western

"Hotel is nice. Room was clean with huge window. View from window on a pool area and city was excellent. Room and bathroom are big. Beds are convenient. Valet parking was good but they have garage parking as well. Lobby is pretty and bar area is big and nice. Was nice stay. And all famous restaurants are around the hotel with walking distance. It’s very convenient "

"Pool wasn't open, but it did look inviting. The staff was stellar."

"Our experience at this hotel was extremely disappointing and unacceptable. We booked specifically for the family amenities, especially the slides and lazy river, only to find out AFTER check-in that they were closed. Nobody informed us beforehand or during check-in, and had we known, we never would have booked here. The staff and supervisors were very unprofessional, dismissive, and completely unapologetic throughout our stay. One of our children had a nosebleed that left blood on the floor, and not only did nobody check on her wellbeing, staff told us there was nobody available to assist or clean it. The blood remained there for the rest of our stay, which was unsanitary and unacceptable. The most concerning issue was a raccoon freely roaming around the children’s pool area, taking guests’ food and going through belongings while children were nearby. Staff only attempted to shoo it away with a broom multiple times and never contacted wildlife control or properly addressed the safety concern. Between the hidden amenity closures, poor customer service, lack of cleanliness, and unsafe conditions, this was one of the worst hotel experiences we’ve had. I would not recommend staying here."

"I will definitely be back so nice and clean , great friendly and helpful staff . Lazy river and kids pool were well kept lots of lounge chairs and space very close to a main strip with food and activities."

"I had an older room but it was clean The Island resort was exceptionally nice"

"Enjoyed shuttle. Felt pools overcrowded and expensive for amenities."

"La atención fue buena pero las condiciones del hotel bastante viejitas las habitaciones no muy buenas la comida estaba buena en general precio y calidad no me parecen aceptables"

"Staff was respectful and responsive. Saw them actively cleaning and working. Room was clean. Beach access was easy and close. Lots of activities for kids and adults. "

"The hotel was very nice. Room with city view was outstanding! I can’t wait to stay here again! Staff were outstanding, very courteous and very knowledgeable!"