Hotels near The Great Escape Water Park

"Room and staff were awesome and went out of their way to make guests comfortable. The negative for us was a VIP next room with a security contingent with machine guns. Discomforting for a resort."

"From the arrival greeting staff to house keeping. Every transaction was amazing. Thankyou all for making my only day in Mumbai pleasant. "

"Excellent service and staff led by Renisa, Sheil, Likhil, Zarar and Sandysa. And the ambience of the hotel is fabulous. They were helpful beyond expectations on check in and other help we needed during a short transition. The breakfast is generous and has wide selection. That team too 👌👌Will always use this hotel when in Mumbai. Highly recommended."

"Everything was great, food was excellent Customer service was great, especially Jonathan and Sanidhi who were extremely attentive to ensure we had a great stay"

"Staff behaviour was excellent and very accommodating. Thank you."

"Great service, variety at breakfast. Loved gobhi paratha and aloo-onion paratha. Clean."

"very friendly staff and it was very convenient "

"One of the best hotel staying experience! My room was my home away from home, after a hectic day of work or wading through the incessant monsoons. The morning breakfast spread was sumptuous and wholesome...that would tide me over till 4 pm - which would be my lunch and dinner with my partners. Fabulous staff..at the front and especially the special needs staff - Neelam and Mathiya were so so sweet and brought in a humane touch to the stay. I would surely love to stay here again!"

" I am writing to express my disappointment regarding the behavior of your restaurant manager, Vishal. As a VIP Expedia Platinum Member staying for 7 days at your hotel, I had an unpleasant experience that significantly affected my stay. Mr. Vishal was abusive in his tone, not just toward me but also his own staff. His lack of professionalism and courtesy was shocking. Since the incident, I avoided breakfast for most of my stay. This morning, I gave it another chance but found him seated on his phone, not welcoming guests, nor asking for room numbers—a clear disregard for guest service. I strongly urge the management to take appropriate action, as such behavior is unacceptable in a hospitality setting and reflects poorly on the Seagate brand. Sincerely Manpreet"