Hotels near The Atrium

"Bathroom needs refurbishing. Evening meal mediocre. "

"I recently stayed at the Village Hotel Bracknell for a 1-night family stay (2 adults, 2 kids). The experience was unfortunately ruined by poor communication and rude staff. Room Issues Our family room was unbearably hot due to a broken AC. I reported this at 7:00 PM before dinner. When we returned at 9:00 PM, it was still broken. Reception initially claimed no other family rooms were available. Only after significant persuasion were we finally given two double rooms. I appreciate the eventual resolution, but it shouldn't have been a long winded negotiation. Dinner Disaster At our 7:00 PM dinner, no one warned us about kitchen delays or how the kids' meals worked. We waited a full hour for food (30 minutes for starters, 30 minutes for mains). To make matters worse, my son’s chicken tenders never arrived. When I asked, I was finally informed there was a "children's buffet." Had we known this when seated, we wouldn't have made hungry kids wait an hour for a missing meal. Breakfast Rudeness The next morning, the manager assigned us a table that wasn't made up yet. We placed our water beakers down, and a waitress rudely scolded us for putting items on an un-set table. I reported her unprovoked rudeness directly to the manager, who offered absolutely no apology. Basic hospitality and communication were entirely missing during our stay. Would not recommend unless you don't mind the poor customer service levels."

"Lovely place to stay really nice size room. Quiet location easy to find would definitely recommend. Own car park. Close to M3"

"From check in to check out the while experience was great. The room was very clean and comfy. Staff were lovely. Would definitely come back and stay again."

"Rooms were very clean and staff very helpful! "

"The staff were very kind and responsive"

"We really enjoyed the location, which was ideal for our needs. Everything was easy to access, and there were plenty of shops and restaurants within walking distance. The unit was well equipped, and having elevator access was a real plus. Just don’t forget to pay for parking."

"Absolutely beautiful hotel, I came for my birthday and the staff were so welcoming and thoughtful. The spa is amazing and the rooms are gorgeous, can not rate this stay highly enough! "

"I stay here everytime in in Farnborough for work, my only complaint is that the laundry machine "time remaining "isn't accurate, as long as you don't plan for it to be done in 10 minutes when it says 10 minutes remaining you're"