Hotels near The Acacia Mall

"Reception staff were very friendly and courteous. Wait staff, although there always many around, paid little attention to customers. Food quality was okay, but key items (like cheese) were sometimes unavailable making many dishes unavailable. Food and drinks were delivered exceedingly slowly. Getting a Coke Zero & burger for dinner was a two hour event. The bedroom and bathroom were very clean, but there were only two bath towels and no hand towels. When I asked for one I was given a washcloth that was not replaced the next day. On my last day a bath mat appeared. Breakfast buffet had many options but little was fresh. A little more attention to detail, especially around food and beverage service would be great."

"Awesomeness 👏"

"Beautiful room beautiful location, the view not thing for me was the bed was very hard."

"This is a proper hotel, room is clean and staff smart"

"Excellent breakfast, clean with friendly staff"

"My feedback comes in two parts. A) The restaurant was excellent, serving very good quality meals by efficient and friendly waiters in a very pleasant atmosphere. The prices are a bit above those for top end restaurants in Kampala. B) My room, being billed as a "Deluxe Double" was small as was the bathroom. The furnishing was not "boutique" style. It was not even quiet as the hotel hosts parties and live music fairly often. For breakfast there was no menu, limited choice one had to remember. Overall, in this price class (£ 95 / night) there are hotels giving better value for money, such as the Fairway. I stayed there a few days earlier and had a very large and comfortable room with excellent sleep quality."

"Very efficient and warm welcome and very attentive staff. The room and breakfast were excellent. Sadly, the restaurant service on three evenings was terrible. I hosted a graduation dinner on 26th Feb. and my guests had to wait 2 hours (YES, 2 hours) for the starters to arrive. Then the main courses arrived one by one, not all together, and ladies were served last. How is this from a hotel claiming to be at the forefront of hospitality and even running a hospitality school."

"Everything was good"

"This is truly a five star hotel in all aspects. "