Terang Hotels

"Yes and yes"

"Great location on the beach, beautiful resort, nice breakfast buffet and convenient shuttle service. Not only do they provide complimentary shuttle to/from airport or other location, they also provide daily shuttle to town at 6PM and pick up at 9PM. The room was very big with a nice ocean view. Staff was very attentive and friendly. "

"Yes"

"The room, staff and food was lovely. But, the Safety, risk and emergency procedures make this a dangerous place to stay. I fell off the jetty due to poor lighting, breaking a number of bones. My husband jumped in and saved me, other guests helped us, while staff were lovely they had no idea, could not swim and no first aid box or stretcher/board. Apparently I am not the first, it has happened before but the owner does not want safe lighting or safety rails installed as it will spoil the ambience. This is a death waiting to happen. If guests had not stepped in to advise and help staff, I hate to think of the outcome. DO NOT STAY here, if you think it won't happen to you, it could, I have at least 6 months rehab ahead and the hotel will not take any responsibility or even care, it's for us to chase up, and we will. It's a pity such a beautiful location with such beautiful staff will be destroyed by not looking at risk to ensure guecustomers or caring."

"The staff was amazing! My child turned 9 while we were there and Yoan and the staff made him feel so special. Also, the place is beautiful! The amenities sensationa! The food delicious! 10/10! Thanks Yoan and everyone for the great stay. "

"Had a great stay there."

"Clean room"

"I got bad food poisoning on the last night I stayed here (I only ate there and no where else). I was sick that night at 1am, at the airport the next day, on the airplane and for 5 days after that. I'd Thai green curry on the last night and it was lukewarm and didn't taste right, I'm sure this is what made me sick. "

"Amazing stay, staff we very helpful and the reef was beautiful!"