Teffont Evias Hotels

"Not enough towels in room had to get them from reception. When room was made up 2nd day of staying some towels were taken away but none in their place. Remote control did not work only even after new batteries were fitted. "

"Brilliant porridge for breakfast! Pleasant and helpful staff Well equipped room City centre parking "

"Parking was good and secure. Room excellent. Staff vety helpful and friendly. Bar not used Improvements. A lift would be good"

"Great location, easy parking and the cathedral view was a dream! Actually looked like a painting when you pulled the curtains back 😍. Staff were really efficient and friendly, what a amazing city break."

"Booked and paid last year for room with king bed. Didnt get that. No explanation why from staff. Room was in old part with no ventilation and double bed that needed to be replaced years ago. Pillows were terrible. Floors created and shower water got stuck on scalding and needed to be fixed. All over very disappointing stay. "

"Room was fine , "

"Not impressed food not good place run down"

"Staff here are wonderful, it’s incredibly clean and beautifully decorated. Unfortunately the bed was so uncomfortable I didn’t sleep other than this everything was great. Food well presented and tasted soo good. "

"First time staying in The Merchant and although the single bed room was a bit of a hike from reception it was clean and comfortable Staff were very welcoming especially at breakfast which was an excellent buffet"