"The staff were very friendly. The iced lattes were great. Service was exceptional! Food was also very good.
I would have liked to see more chairs and umbrellas for the pool and beach areas.
Do not book transportation with the hotel, as it’ll cost you almost double the price. I found some local taxis that were much cheaper. For example, the hotel quoted me $105 USD for a one way trip to Tulum, but I found a gentlemen via Google and texted him through WhatsApp and paid $60 USD. That said, staff were very helpful with finding transportation.
Overall, I really enjoyed my stay and I am sad to leave. "