Located close to Pakuwon Mall and Royal Plaza Surabaya, Vasa Hotel Surabaya provides a terrace, a coffee shop/cafe, and a playground. Treat yourself to a massage or a body treatment at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Surabaya is home to Vasa Hotel Surabaya. Red Bridge and Chinatown are notable landmarks, and travelers looking to shop may want to visit Pakuwon Mall and Royal Plaza Surabaya. Tunjungan Plaza and Surabaya Plaza Shopping Mall are two other places to visit that come recommended. Visit our Surabaya travel guide
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
What's nearby
Pakuwon Mall
4 min drive - 3.4 km
Al-Akbar Mosque
11 min walk - 0.9 km
Surabaya Plaza Shopping Mall
10 min drive - 9.8 km
Tunjungan Plaza
10 min drive - 10.1 km
Grand City Surabaya
11 min drive - 10.8 km
Getting around
Tandes Station
15 min drive
Wonokromo Station
19 min drive
Surabaya (SUB-Juanda)
33 min drive
Restaurants
Xiang Fu Hai
1 min walk
Penyetan - Uduk Ibu Kota
14 min walk
Angus House
2 min walk
Depot Soto Banjar
2 min walk
Chamas Brazilian Churrascaria
5 min walk
About this property
Vasa Hotel Surabaya
Luxury family-friendly hotel near Pakuwon Mall
Located close to Royal Plaza Surabaya, Vasa Hotel Surabaya provides a terrace, a coffee shop/cafe, and a playground. Indulge in a massage and a body treatment at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
An outdoor pool and a children's pool, along with sun loungers
Free self parking
Buffet breakfast (surcharge), a free shopping center shuttle, and express check-out
Express check-in, a front-desk safe, and massage treatment rooms
Guest reviews speak highly of the first-rate property condition
Room features
All 388 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free stocked minibars and bathrobes.
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Vasa Hotel Surabaya?
As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Vasa Hotel Surabaya on Nov 1, 2026 start from P4,220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Vasa Hotel Surabaya pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Vasa Hotel Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Vasa Hotel Surabaya?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Vasa Hotel Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 425000 per vehicle applies.
Where is Vasa Hotel Surabaya located?
Located in Surabaya, this family-friendly hotel is 1.9 mi (3 km) from Pakuwon Mall, and within 6 mi (10 km) of Tunjungan Plaza and Royal Plaza Surabaya. Surabaya Plaza Shopping Mall and Red Bridge are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Vasa Hotel Surabaya Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality.
Very happy with my 4 night stay and highly recommend.
Vasa Hotel is very clean and has a sophisticated, upscale atmosphere. The decorations were always on point and added to the overall elegant feel of the hotel.
As for the food, I only tried the breakfast buffet, but everything I had was delicious with a good variety of options. I didn’t use the spa or the gym, though I did see the gym facilities and they looked very well equipped.
The staff were very friendly and welcoming. The only small challenge was a bit of a language barrier at times, as some staff members had limited English.
Overall, I had a great stay and really don’t have any complaints.
The room is a good size, nice sofa and table, for working. Bathroom, sink area, and shower separated from the bedroom with a sliding door. All good.
Shower was a bit unusual, and a bit difficult to understand which handle controlled the overhead or the handheld shower nozzle.
Lifts were fast, and hand operators
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening.
Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024
Verified review
2/10 Terrible
Derice
Sep 27, 2026
I have been waiting for a reply for a change in my booking, hotel has not replied back to me and I am charged.
Overall, my stay at Vasa Hotel was okay, but improvements are needed. Although I booked a suite, it didn’t feel much different from my parents’ standard room. They had a king bed, while mine seemed to have two twin beds pushed together, which creaked when I lay in the middle.
I enjoyed the well-equipped gym, which had a separate yoga or Pilates room with mats. There also appeared to be a spa toward the back.
Unfortunately, the pool was poorly maintained, with missing tiles that felt rough and slippery underfoot. The handrail was also slippery, and the pool lacked privacy since restaurant guests could look into the area.
The gym and pool reception staff weren’t particularly welcoming. They repeatedly asked me to sign in and seemed distracted by games while waiting for guests.
On a positive note, the Japanese restaurant staff were welcoming! They showed us the teppanyaki area and private rooms and offered yakiniku on the top floor. However, their English was limited. I also like the breakfast options they have, as I do have access to the executive lounge. However, I prefer the breakfast options on the second floor than the 33 floor. If you’d like a quiet place then you’d like the 33 floor.
Although the lobby staff spoke English, my husband, who only speaks English and Mandarin, struggled to understand a call from another employee at the hotel while I was at the gym.
Overall, I appreciated the gym and restaurant hospitality, but the suite, pool, and service could improve.
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Overall, our one-night stay at Vasa Hotel Surabaya was excellent. From the moment we arrived, the staff made us feel very welcome. We were greeted with complimentary dessert tarts, which was a thoughtful gesture and a lovely way to start our stay.
Our room was clean, comfortable, spacious, and well maintained. My wife and I also really enjoyed the fitness center and were impressed by the hotel’s beautiful, modern architecture and overall atmosphere.
The hotel has plenty of convenient amenities as well. We especially liked having an on-site bakery and gelato shop, which made it easy to grab a snack or dessert without having to leave the property.
The location was another major advantage. Having a mall nearby made shopping and finding anything we needed very convenient, and the hotel was also reasonably close to the airport, which worked perfectly with our travel plans.
Overall, we had an excellent experience at Vasa Hotel Surabaya. The combination of comfortable accommodations, thoughtful service, great amenities, and a convenient location made our short stay very enjoyable. We would happily stay here again on a future visit to Surabaya.