Garden Palace Hotel Surabaya
Property class: 4
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Photo gallery for Garden Palace Hotel Surabaya
You can look forward to a nightclub, a grocery/convenience store, and a terrace at Garden Palace Hotel Surabaya. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Breakfast available
Room options
Check availability for these dates
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Standard Classic King
Standard Classic King
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Standard Classic Twin
Standard Classic Twin
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Superior King
Superior King
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Superior Twin
Superior Twin
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Thematic King
Deluxe Thematic King
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Thematic Twin
Deluxe Thematic Twin
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Royalle Club King
Royalle Club King
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Royalle Club Twin
Royalle Club Twin
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Royalle Suite
Royalle Suite
- City view
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Menteri Suite
Menteri Suite
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Sultan Suite
Sultan Suite
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
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About the neighborhood
Located in Surabaya Center, a neighborhood in Surabaya, Garden Palace Hotel Surabaya is in a shopping district and near a train station. Surabaya Youth Center and House of Sampoerna are cultural highlights, and some of the area's attractions include Ciputra Waterpark and Dynasty Water World Gresik. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Jalan Yos Sudarso 11, Surabaya, East Java, 60271
What's nearby
- Surabaya Plaza Shopping Mall1 min walk - 0.2 km
- World Trade Centre2 min walk - 0.2 km
- Submarine Monument6 min walk - 0.6 km
- Grand City Surabaya8 min walk - 0.7 km
- Tunjungan Plaza11 min walk - 0.9 km
Getting around
- Margorejo Station6 min drive
- Surabaya Gubeng Station16 min walk
- Surabaya (SUB-Juanda)18 min drive
Restaurants
- Depot Anda Fit5 min walk
- Ragi Bakehouse8 min walk
- Pecel Khas Ponorogo Hj. Boeyatin5 min walk
- Solaria11 min walk
- Starbucks11 min walk
About this property
Garden Palace Hotel Surabaya
- Upscale hotel located in Surabaya Center
- Consider a stay at Garden Palace Hotel Surabaya and take advantage of a nightclub, a grocery/convenience store, and a terrace. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
- Other perks at this hotel include:
- Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
- Luggage storage, a TV in the lobby, and a 24-hour front desk
- A front-desk safe, a ballroom, and tour/ticket assistance
- Room features
- All 360 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
- More amenities include:
- Egyptian cotton sheets, memory foam beds, and down comforters
- Bidets, free toiletries, and hair dryers
- Mini fridges, coffee/tea makers, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
- Onsite parking available only on request
- Secured, uncovered self parking on site (IDR 60,000 per day)
- Secured, uncovered valet parking on site (IDR 25,000 per day; includes in/out privileges)
- RV/bus/truck parking (surcharge) on site
- Limited onsite valet and self parking (max 10 spaces per unit)
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 55,000 for adults and IDR 27,500 for children
- 2 bars/lounges
- 3 restaurants
- A coffee shop/cafe
- Snack bar/deli
Restaurants on site
- CAT Pajamas
- Curabhaya
- Green House
- Ming Court
- Vista Jazz
Things to do
- 24-hour gym
- Full-service spa
- Nightclub
- TV in common areas
Family friendly
- Free babysitting
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Gift shop/newsstand
- Grocery/convenience store
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Wedding services
Business services
- 24-hour business center
- 8,608 square feet of conference space
- Meeting rooms
Outdoors
- Garden
- Terrace
Full-service spa
- Massage
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchairs on site
More
- Ballroom
- Banquet hall
- Designated smoking areas (fines apply)
- Fireplace in lobby
- Reception hall
Room amenities
Bedroom
- Down comforter
- Egyptian cotton sheets
- Memory foam mattress
- Pillow menu
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Coffee/tea maker
- Free bottled water
- Mini-fridge
More
- Air conditioning
- Desk
- Free daily newspapers
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
- Uncovered self parking fee: IDR 60000 per day (in/out privileges)
- Uncovered valet parking fee: IDR 25000 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
Frequently asked questions
Is Garden Palace Hotel Surabaya pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for IDR 60000 per day. Valet parking is available for IDR 25000 per day. Limited spots are available.
What time is check-in at Garden Palace Hotel Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Garden Palace Hotel Surabaya?
Check-out is at noon.
Does Garden Palace Hotel Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.
Where is Garden Palace Hotel Surabaya located?
Located in Surabaya Center, this spa hotel is steps from Surabaya Youth Center, World Trade Centre, and Balai Pemuda. Surabaya Plaza Shopping Mall and Grahadi are also within 10 minutes. Surabaya Gubeng Station is 16 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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