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The Square

3.5 star property
Travelers can sip refreshing drinks at the poolside bar and explore the adjacent shopping center for some convenient retail therapy

Choose dates to view prices

The Square connects directly to a shopping center, making it an ideal base for both relaxation and retail. Guests can book a massage at the onsite spa or enjoy beverages poolside. Free in-room WiFi and multilingual staff ensure a comfortable, convenient stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
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Outdoor pool
The Southern Hotel Surabaya
Surabaya
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 81 reviews
The price is P1,996
P2,415 total
includes taxes & fees
May 26 - May 27
The Southern Hotel Surabaya
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: IDR 180000

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: IDR 180000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a negative Antigen COVID-19 test result

Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Early check-in fee: IDR 180000 (subject to availability)
  • Late check-out fee: IDR 180000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Does The Square have a pool?

Yes, this property has an outdoor pool.

Is The Square pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Square?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of IDR 180000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Square?

Check-out is at noon. Late check-out is available for IDR 180000 (subject to availability).

Does The Square provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is The Square located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Petra Christian University and City of Tomorrow. Pelita Harapan University Surabaya and Universitas Islam Negeri Sunan Ampel Surabaya are also within 2 mi (3 km). Kertomenanggal Station is 19 minutes by foot and Jemursari Station is 22 minutes.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

7.2

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 72 reviews
Rating 8 - Good. 36 out of 72 reviews
Rating 6 - Okay. 16 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly
Stayed 14 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

Mimpi

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Achmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Nuriye

Liked: Cleanliness, staff & service

Good calue and clean secure hotel

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

It was ok
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

lesaleh

Nice hotel friendly stuff very convenient to all

The hotel great ND the stuff too very convenient to every thing.the price is excellent
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Room comfort

Nice hotel near the airport

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
Stayed 1 night in Apr 2018
Verified

8/10 Good

SITI

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for stay in this hotel but only there is no hair dryer and the water shower is too small
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Wen Chih

Liked: Cleanliness, property conditions & facilities, room comfort
飯店位置良好，房間寬敞，但是房卡竟然不足，進出電梯要保全幫忙刷卡，十分不方便。
Stayed 2 nights in Jul 2017
Verified

8/10 Good

SanTai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

尚可

建議自備簡易盥洗用具及吹風機。
Stayed 3 nights in May 2017
Verified

6/10 Okay

SanTai

Disliked: Cleanliness

要記得自己帶吹風機

要記得自己帶吹風機.....以及沐浴用品
Stayed 5 nights in May 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex
Verified

8/10 Good

Visiting

Liked: Room comfort
Disliked: Cleanliness

economical hotel

To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.
Verified

4/10 Poor

Sanghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lot of ants

Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough.
Verified

8/10 Good

Eric

Liked: Staff & service, room comfort

Fine hotel for a few days as transit.

Good hotel friendly staf. Room needs some maintanance.
Verified

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service
Petit déjeuner seulement indonésien, on s'attendait à plus de choix. Pour y aller si vous prenez le taxi dite plutôt que vous allez à pétrà university c'est juste devant et au moins là il ne vous ferons pas payé le parking de l'hôtel. Si tu es une femme et que tu veux aller à la piscine, prend tes habits avec toi parce que les pensionnaires de l'hôtel sont un peu trop curieux, c'est vraiment gênant
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategis

Cocok. Sebab saya butuh dwkat kampus
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Check In

Untuk check in cukup lama sekali, seharusnya kalau sudah booking apalagi sudah terbayar lunas, kamar sudah siap dipakai tidak terlalu lama untuk menunggu.
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
以前より高くなっていた。
Verified

10/10 Excellent

limbangjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel at best price

Always perfekt
Verified

10/10 Excellent

limbangjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Location is quite near to airport
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel closed to airport

Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar
Verified

6/10 Okay

Reinhard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
+ Nice, modern and clean room + Many restaurants in the near area - Staff not friendly and not willing to help