Sleek interiors surround a sparkling indoor pool with inviting sun loungers. Guests enjoy exceptional service from friendly staff. A fully equipped kitchenette with Nespresso machine transforms accommodations into a sophisticated home base in Surabaya's business district.
Located in Surabaya, Oakwood Hotel & Residence Surabaya is in the business district. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
You can look forward to a grocery/convenience store, a hair salon, and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
An indoor pool along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), a computer station, and concierge services
4 meeting rooms, a TV in the lobby, and a ballroom
Room features
All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Childcare services and free infant beds
Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
Bathrooms with designer toiletries and hair dryers
42-inch Smart TVs with premium channels
Wardrobes/closets, tablet computers, and electric kettles
Does Oakwood Hotel & Residence Surabaya have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM–9 PM.
How much does it cost to stay at Oakwood Hotel & Residence Surabaya?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Surabaya on Nov 15, 2026 start from P3,335, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oakwood Hotel & Residence Surabaya pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Oakwood Hotel & Residence Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Oakwood Hotel & Residence Surabaya?
Check-out is at noon.
Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.
Where is Oakwood Hotel & Residence Surabaya located?
Situated in the business district, this luxury hotel is within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. Airlangga University and Park Shanghai - Pakuwon City Mall are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oakwood Hotel & Residence Surabaya Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Great hotel, directly in from of two shopping malls.
Food (and wine) were great, as were the staff and facilities. Price was very reasonable for what a traveler would want.
The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall.
received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended!
Stayed 4 nights in Jun 2025
Verified review
10/10 Excellent
Dave
Feb 25, 2026
Liked: Cleanliness, staff & service, amenities
This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in.
Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc...
Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken.
In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
Stayed one night at Oakwood for the 1st time. New and clean hotel. Near to the Galaxy Mall shopping.
Only disappointment was the Spa was not available but it was advertise on the website.
Enjoyed the peace and quiet having a drink at the poolside.