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Fairfield by Marriott Surabaya

3.0 star property
Travelers find tranquility at this Surabaya retreat where they can enjoy rejuvenating spa treatments, lounge by the outdoor pool, or start the day with breakfast

Choose dates to view prices

Fairfield by Marriott Surabaya offers a peaceful escape with its garden setting and outdoor pool. Guests can relax with aromatherapy or sports massage at the spa, grab a bite at the coffee shop/cafe, and interact with the hotel's notably friendly staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P1,912
P2,314 total
includes taxes & fees
Jun 7 - Jun 8
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About this property

Fairfield by Marriott Surabaya

  • Hotel near Tunjungan Plaza
  • Take advantage of a terrace, a coffee shop/cafe, and a garden at Fairfield by Marriott Surabaya. Treat yourself to spa services, such as a massage or aromatherapy. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), meeting rooms, and a ballroom
    • A front-desk safe, a water dispenser, and a banquet hall
  • Room features
  • All 270 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Lowered electrical outlets, height-adjustable showerheads, and transfer showers
    • 40-inch LED TVs with cable channels
    • Refrigerators, free infant beds, and electric kettles

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 350000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 130000 per person
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 55110, 8120019200573

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Fairfield by Marriott Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Fairfield by Marriott Surabaya?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Surabaya on Jun 7, 2026 start from P1,912, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairfield by Marriott Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fairfield by Marriott Surabaya?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairfield by Marriott Surabaya?

Check-out is at noon.

Where is Fairfield by Marriott Surabaya located?

Situated in Surabaya, this hotel is within a 15-minute walk of Al-Akbar Mosque and Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 89 out of 184 reviews
Rating 8 - Good. 70 out of 184 reviews
Rating 6 - Okay. 15 out of 184 reviews
Rating 4 - Poor. 6 out of 184 reviews
Rating 2 - Terrible. 4 out of 184 reviews

Reviews

Verified

10/10 Excellent

Jerome

Clean room, nice pool and delicious restaurant
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

MOHD ISKANDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice staff and helpful The room is a bit old, but it is clean and in good condition
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ancilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, amenities
the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chin Joo

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Location convenient.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Keng Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best service hotel

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

woojin

Liked: Cleanliness, property conditions & facilities, room comfort
The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Fransiscus

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and I am satisfied
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Excellent value for money
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Fransisca

Liked: Staff & service
I stayed one night at this hotel to rest after a long journey from Melbourne to Denpasar, and then on to Surabaya. The staff were friendly and the food was average. However, I was disappointed to find that my room and bathroom were quite dusty. I hope the management can take this feedback into consideration and improve the cleanliness of the rooms. With better attention to this area, I would consider staying again in the future.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jay

Overall a great place to stay for given rate
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bteakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and room is quite decent size
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining around the hotel
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, friendly staff

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Murat

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Yuji

Liked: Staff & service
Nice
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Liliany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Oct 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and clean hotel

The staff made an effort to ensure my stay was good. Well done.
Verified

10/10 Excellent

Oded

Liked: Property conditions & facilities
I liked everything that i faced in the hotel. It was a pleasant experience .
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kenny Wai Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya best value hotel

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Stayed 3 nights in Jul 2022