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Best Western Papilio Hotel

3.5 star property
Comfortable hotel with free valet parking and fitness center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Best Western Papilio Hotel

Outdoor pool, sun loungers
Building design
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
View from room
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is P 2,080
Price available on 05/14/2024

Enjoy the neighborhood

Map
Jalan A Yani No 176-178, Surabaya, 60235
  • Popular LocationRoyal Plaza Surabaya2 min drive
  • Popular LocationSurabaya Zoo3 min drive
  • Popular LocationTunjungan Plaza8 min drive
  • AirportSurabaya (SUB-Juanda)20 min drive
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Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior
The Southern Hotel Surabaya
Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (75)
The price is P1,715
P2,075 total
includes taxes & fees
May 14 - May 15
The Southern Hotel Surabaya

About the neighborhood

Surabaya

Located in Surabaya, Best Western Papilio Hotel is in the city center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Surabaya Zoo and Taman Hiburan Rakyat are also worth visiting.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Petra Christian University - 19 min walk
  • Royal Plaza Surabaya - 2 min drive
  • Surabaya Zoo - 3 min drive
  • Surabaya Plaza Shopping Mall - 8 min drive
  • Tunjungan Plaza - 8 min drive

Getting around

  • Jemursari Station - 3 min walk
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • Ayam Bakar Primarasa - 6 min walk
  • Bebek Sinjay - 6 min walk
  • Bebek Goreng Tiga Putri - 8 min walk
  • Holland Martabak Terang Bulan - 5 min walk
  • Spesial Belut Surabaya H.Poer - 5 min walk

About this property

Best Western Papilio Hotel

Hotel in the city center
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western Papilio Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • An area shuttle, express check-out, and express check-in
  • Free newspapers, a porter/bellhop, and a 24-hour front desk
Room features
All 226 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 36 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel
Best Western Papilio Surabaya
Best Western Papilio
BEST WESTERN Papilio Hotel Surabaya, Java
Best Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel
Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel Surabaya

Frequently asked questions

Does Best Western Papilio Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Best Western Papilio Hotel?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Best Western Papilio Hotel on May 14, 2024 start from P 2,079.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Papilio Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Papilio Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Best Western Papilio Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Papilio Hotel?

Check-out is at noon.

Where is Best Western Papilio Hotel located?

Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, City of Tomorrow, and Pelita Harapan University Surabaya. Petra Christian University and Royal Plaza Surabaya are also within 2 mi (3 km). Jemursari Station is only a 3-minute walk and Kertomenanggal Station is 13 minutes.

Best Western Papilio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
Stayed 2 nights in Dec 2019

10/10 Excellent

Siti Zulaikha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Diya, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities
pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
Stayed 2 nights in Jun 2019

10/10 Excellent

Robert Tjipto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Stayed 2 nights in Jun 2019

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Stayed 1 night in May 2019

10/10 Excellent

pervaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

CHEE KIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
Stayed 1 night in Mar 2019