Sudden Valley Hotels

"Good food"

"This should not be called a BW plus. Usually they are a very good choice but this one was not up to standard. First the room had a strange smell. Almost like something electrical was burning. Second, the light bulbs were unscrewed from the lamps Third, The bathrooms are the size of an RV. With minimal accessories. (1small bottle of lotion) Fourth, Body wash bottle was completely empty Yes I know it is an older hotel but the quality control of the room was lacking for the Plus Status Honestly disappointed "

"Room was clean. We got a parking spot, lot was pretty full. Breakfast with piano accompaniment was amazing. Service was excellent. Someone had unplugged wifi hub in our room. Took a while to figure out why it didn't work. "

"Everything good!"

"Good "

"One of the best hotels I've stayed at i liked everything about it"

"Just adequate"

"I would definitely not choose to stay here again. I would say that the staff went out of their way to be friendly and helpful, but they were dealing with situations beyond their control. We tried to check in our room at 10:30 PM and they had overbooked so they tried to get us into three different rooms that went wrong for various reasons. One we couldn’t get in the door because they hadn’t replaced the batteries on the door lock, the next one had an actual broken bed so that when my daughter went to sit on the bed flipped up in the air, this is no joke. The third one ended up being totally decent, but they hadn’t taken out the trash and it just wasn’t wonderful, it had a broken door as well so they had to let us in with a key and we didn’t get our own card keys and someone came by in the morning to fix our door for us. When there are so many other options for this price range, I would not do this one again, the staff was really helpful, I will say that much, but they were being faced with something that wasn’t great."

"Clean rooms! Staff was great!"