Stockton Hotels

"It's a lovely old hotel BUT... There's no lift and for me, age 77, the 50 stairs up to my room, and back down, were not easy to manage. The hotel, as at April 2026, is undergoing some renovation which made things more awkward and left a lot of mess and dirt around. There was no help to get suitcases upstairs. Having said that the staff were all lovely people and breakfast was good. The car park is useful but a bit of distance from the hotel and up a hill to get out of the car park and down again to the hotel. Rooms are somewhat noisy in the day and evening although Frome does get quiet after 11pm in the week. A bit later on Friday evening!"

"The location was great, with friendly, helpful staff and rooms had everything needed albeit a bit basic and plug sockets seemed a bit scarce. Breakfast was in a lovely area and really good - nice touch bringing fresh eggs of your choice. I would suggest bringing toast too so they don’t go cold when waiting for toaster! Would recommend as a great base for short trip."

"Caravan was tired but very clean. Value good for what we paid. Excellent site, amenities are great, everything required to make our stay an enjoyable experience. Pool area very clean. All staff extremely helpful and polite. Great location. Would definitely recommend and would definitely visit again. Well done sandy balls 👏👏👏"

"Absolutely nothing to complain about.The staff at Reception and at the Bar and waiting on at Dinner were exceptional. Cheers and thanks from all of us at The El Adem Radio Service (TEARS)"

"Room was clean and tidy. Bar was fine, lovely outside area. Large car park. Food and drinks were very reasonably priced. Breakfast was varied and plentiful"

"This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful. This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,"

"The hotel was nice and clean but clearly being run on a shoestring. The person on reception, was also the one behind the bar, also taking food orders and then delivering the food. The heating in the room went off early evening, which then made the room chill down very quickly; this did make me smile, I thought another cost saving!! Sadly there was no cooked breakfast in the morning because they did not want to pay for a chef and then no one on reception at checkout as they only manned it after 10am. The pluses were the staff I did speak to were good, the room was clean and comfortable and the views were lovely. So not all negative, hence 3 stars. "

"Beautiful old property but faded grandeur meant it needs a bit of TLC. Our room and bathroom including sheets and towels were very clean but the carpet was stained the radiator was caked in debris and the cupboard needed a clean. The bathroom looked recently updated and was nice. Amazing views from the rear of the hotel. Good parking and convenient for Bradford on Avon and a short journey to Longlete."

"Had to ask for a room change on arrival as too many steps at various intervals on way to room E.g bathroom had 2 step drop into the room. Not ideal for elderly couple. Having said rhat one has to remember that it is one of the oldest buildings in the town. This was our second stay there and will be back ."