Protea Hotel Fire & Ice by Marriott Pretoria Menlyn
10/10 Excellent
"From check in to checkout the staff were great. They all work together as a team and if a mistake is made everyone stand up and take full accountability. And do everything to fix it and right there they are not coworker's they are a family. Great group of people. Thanks again for a wonderful experience an a comfortable stay. ❤️🩹"
"Shouldn't be termed luxury. It's like the Donald Trump of hotels, say it and it's so.
Air conditioning was not working. I don't term a queen bed as luxury, especially not one that moves everytime one of us moves.
The interleading door, while locked, is not soundproofed and that ensured hearing cackling from the neighbours after their night out until 4am.
Only one towel hook in the bathroom. NO euro plugs in the room, just one in the kitchen. The Netflix that they keep ok touting is just the app, you still need to sign in with your own account just like dstv streaming that is specified. Also, luxury in my mind means you at least get a bath sheet, but no, standard towels that could be fluffier.
Worst was the fact that the bathroom, or at least toilet, did not have a door. It is in full view of the bed and balcony, so be sure you travel with someone you are VERY intimate with. While I just got married a few months ago, we have not reached that level of comfortability with one another and I hope we never do.
It was clean though, definitely self catering with crockery and cutlery sufficient for your stay. Proximity to shops and Sunbet Arena can hardly be beaten. "
"We arrived and our room had a plumbing problem but they offered us 2 rooms. With young daughters i dis not love being seperated from them but my girls loved the space for the night and it felt save. Safety being my main concern as a foreign traveller. The rooms were a little older and the air conditioning did not work in one room. Breakfast was lovely and so was the owner and staff. Wifi was solid which is not always the case in SA so we appreciated that. A really good choice for a night or 2"
"I really wanted to love this property because it was close to a wedding we were attending, and the room itself was spacious and had a lot of potential. Unfortunately, the overall experience was disappointing.
When we arrived, we were told that somehow the booking had been made through Expedia, but they didn’t know how it was allowed, and we were made to feel like our reservation was extremely inconvenient. We were told they “had to upgrade” us, but the “upgraded” room was the exact room in the photos booked on Expedia.
We were asked to pay extra for breakfast for one person, which we did. Only to find there was no breakfast choice — only one set option, and we were expected to eat the same thing every day for four days. They charged us R100 for the breakfast but on the menu it was R69. When asked if we wanted coffee or tea, I asked for juice for my children, and we were told juice wasn’t included. They had to ask for an “exception” just to provide juice for the children, which felt uncomfortable.
There were also a few basic issues in the room that shouldn’t happen: there was visible blood on one of the pillows (it looked washed but hadn’t come out).
There was no information provided about the property - did not even know it had a pool. On top of that, the key code was changed during the day without telling us, and we were unable to get back into the property for a while until someone eventually came to let us in.
Overall, a very mediocre stay."
Zita Park is just one of the places to see in Pretoria, so why not enjoy the other things to explore during your travels? While you're in the area, wander around the parks.
What's the area like around Ster-Kinekor The Grove Mall?
Ster-Kinekor The Grove Mall is located in Pretoria. If you're looking for a convenient place to stay, check out the 8 hotels and other accommodations you'll find within a mile.
What's the best place to stay near Ster-Kinekor The Grove Mall?
Villa Jana is one of the top choices for your stay based on our traveler data, and this guesthouse offers free parking and free WiFi. It's located just a short 0.4 mi (0.7 km) from Ster-Kinekor The Grove Mall. Other good choices within a short distance include Villa Africa Boutique Hotel and Willows Boutique Hotel.
How many hotels will I be able to find near Ster-Kinekor The Grove Mall?
Expedia has 8 hotels and other accommodations within a mile from Ster-Kinekor The Grove Mall.
If I need to cancel the hotel reservation for my stay near Ster-Kinekor The Grove Mall, will I receive a refund?
Yes, you'll find most hotel room reservations are refundable if you cancel before the accommodation's cancellation deadline, which is often 24 or 48 hours before your arrival date. If you have a reservation that's non-refundable, it may still be possible to cancel it and receive a refund within 24 hours of your booking. Add your dates and click on "Search", then use the filter option "fully refundable" to review the best deals available near Ster-Kinekor The Grove Mall.
What can I see and do near Ster-Kinekor The Grove Mall?
You can enjoy live performances at Atterbury Theatre and Brooklyn Theatre. Spend some time wandering around Pretoria National Botanical Garden, Nkwe Pleasure Resort, and Corobay Corner Office Park. At Riverwalk Office Park, Moreleta Kloof Nature Reserve, and Faerie Glen Municipal Nature Reserve, take some time to really appreciate nature.