Hotels near Southpark Mall

"The elevators were not in working conditions. They put us on the fifth floor, and my husband is handicap and we had to walk up the stairs. There was no complementary breakfast to make up for the elevator is not working nor were we offered any type of discounts this was horrible. and the Plumbing in the bathtub was also horrible. The water was not going down in the bathtub. It was filling up."

"Unsanitary filthiest place I've ever been in didn't even have decent curtains up to the windows they were shredded. When addressed hotel staff was the rudest people I've came across I checked out did not stay request a refund due to the condition and it was ignored instead of police were used to threat."

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"Silverware was dirty had hair on it. Shower and bathroom sink water came out brown. Dog hair all over the room in the ac unit and under the mattress. Staff were rude with poor customer service skills. I spoke to the GM today and because I booked through a third party site she said there is nothing she can do to accommodate me. She said when I come back she would give me a discount. I WILL NOT BE GOING BACK!"

"Ended up arriving in the middle of the night due to late start for my travel itinerary. Woman at the front desk was very nice and worked quickly to check me in so I could get to sleep right away. Other family members have stayed here previously so would recommend. "

"Room was clean. Nice staff. Loved the balcony "

"Jackie was so kind! Really appreciated her help. "

"Staff was very friendly."

"Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! "